I received three quotations from various Staircase installers. My gut feeling told me to hire Charlie however I was sceptical after reading one negative review. I heard Charlie's side of the story and decided to hire him. I am so very happy that I went with my instincts. Charlie takes great pride in his craftsmanship and my custom staircase exceeded my expectations. He is reliable, stays on schedule, and makes sure his clients are 100% satisfied. I have absolutely no hesitation in recommending Charlie's Carpentry Services.