Estimate and Communication Before the Work
Steve from Postholes.ca arrived on time with an estimate that was on par with the competition. We took quotes from other fence builders (including a top-ranked Home Stars Fence Builder) and Steve was clearly the most knowledgeable and forthcoming of the three potential builders. He gave us a quote in a timely manner over email that covered the building of our fence, fence gate for our other fence, and removal of older cemented posts from our previous fence that blew down in the winter. Steve also responded promptly to email, thus avoiding further delays in the installation of the fence & gates. Most importantly, Postholes.ca provided a 2 week time frame to build the fence while other builders were giving us a 4-8 week delivery time. Steve did not ask for a deposit (other builders were looking for 50% deposit)
Steve and his partner worked meticulously to ensure the challenging needs of our fence (on a slope, working around previously dug postholes), middle gate, and side gate for entry into our yard were met to our satisfaction. They arrived on Saturday to establish the new fence holes and returned the next day to finish the work on the fence. We appreciated the fact that we could be home to view the installation process of our fence. He was very detailed in his building process and worked around our already-established garden. He used 6 x 6 posts to protect the integrity of the middle gate and cemented in every fence post deep into the ground (our previous builder did not cement in every hole). Through his work, we could clearly see his commitment to quality and the long-term reliability of our fence. Postholes.ca clearly hires only true professionals.
We are extremely happy with the skilled craftsmanship made by Steve and Postholes.ca. As you can see by our pictures, he did an amazing job. THANK YOU, STEVE & TEAM!