Never done this before, but I have to say that Carol Budd is not a true designer. Not only does she not listen, but she over charges for what she delivers, or rather doesn't deliver. What part of glass tiles didn't she understand? Instead I get ceramics or porcelain and not all the colours I asked for. Charged 4 hours of research, yet in 45 minutes, I found more on my own than she ever could in 10 times that time. Don't waste your time or money, unless money is no object and you don't think outside the box. I think she is worth no more than $10/hr and I'm being generous - so forget the $120/hr rate she normally charges. Save yourself the trouble and don't even engage in talks with her. All in all we gave her $650 to help us pick out a tub - you decide if it's worth it or not.
- Approximate cost of services:
- $25,000.00
- What could this company do to improve their services?
- Listen to the customer. Don't inflat the hours spent. Don't be snobby.
- Any advice to offer fellow homeowners facing a similar project?
- Don't use Carol Budd Design