Naiad Irrigation Systems Ltd

Having used Naiad for sprinkler blowouts for a number of years with total satisfaction we signed up for three months of snow removal last winter. We were pleasantly surprised to get an email with before and after pictures each time they cleaned our driveway and sidewalks. Great service, timely action and a super job each time. What a comforting feeling to see the pictures while we were 2000 kilometers away enjoying the warm southern sunshine. Needless to say we signed up again this winter. In addition, we do not hesitate to refer this company to friends and relatives.

I had a bad experience with an earlier irrigation company not showing up and our lines were damaged. However Naiad is extremely reliable, easy to work with and fair in the pricing. I would recommend Naiad to everyone - good company!

After getting quotes from a number of companies, I chose Myles and Naiad because of the level of detail in the quote, and because, after explaining to me what he was planning on doing and why, I had confidence in his ability to do an excellent job. They were not the least expensive company (nor the most), but they were the right company.
They kept to their schedule and budget, kept the damage to our grass to a minimum, and (most importantly) have been excellent at communicating with us before, during and since the install.
I highly recommend them.

I have used Naiad both for my spring sprinkler set up and my fall blow-out. Workers arrive promptly on the arranged day, all work done to complete satisfaction and they offer a good reminder service each spring and fall.

I have been using Naiad for 6 years after delaying my blowout too late one year. They repaired several damaged parts in the spring and were very helpful. I appreciated the quickness and quality of their service. The ease of booking and paying is great, esp. the followup on scheduling.

Have used Naiad for approximately the past 5 years and they continue to provide excellent service. From the e-mail reminders to book an appointment right through to the day of service, Naiad is a top notch company. I would definitely recommend!

We hired Naiad to design and install an irrigation system for our new home. The whole process was first class all the way starting with a one-on-one consulation with Myles where he described exactly what would be involved and showing us the difference between different components and options and what the cost difference might be. Whenever we called with questions or concerns in advance of the installation, we always felt like they took us seriously and took the time to answer our questions. We had a few very minor issues with a few of our sprinkler heads (not spraying properly, spray pattern needing to be adjusted) that were as a result of our sod installation by another contractor and Naiad came to fix it within a few days. I'm happy to recommend Naiad to anyone.

The customer service I receive from Naiad is amazing. I love that they send me a reminder notice to book an appointment and then remind me to make sure my water is turned off. The staff are friendly and professional!

I hired Naiad Irrigation Systems Ltd to do my winter blowout this year. To be fair, they originally did not show up on the day we scheduled, as they had overbooked and were running out of daylight. That being said, they did seem to do their best to rebook me in a timely fashion. From what I can tell, the blowout procedure was a success, but it will be difficult to know for sure until I use the system next spring/summer.

Excellent service. Naiad was able to fix my system from 85% coverage to 100% coverage. Work performed within a reasonable time frame. Will continue to use Naiad for ongoing work, like Winterization blowout.