I have used this service twice. Both cleans were decent although even with asking for Eco friendly products (which iwas told you could do) none at all were brought. I found it very difficult to communicate with the women as their English was poor and they did not understand what I was saying which made it hard to provide instruction. I was very disappointed that eco friendly products were not honoured and had a difficult time trying to discuss options with the office. I left 3 messages over the course of a week and never got a return phone call. I felt my business was not valued. The women work hard and the house is cleaned well but if you have any need to provide special instruction it could be an issue and I wouldn't count on getting any non toxic products.
- Approximate cost of services:
- $140.00
- Company Response
Thank you for your review, we took your words very seriously and since your review we have improved our customer service by hiring more customer representatives. We have also added several more Eco friendly kits for our maids, so that we always have enough for every client who requests it.
Thank you for helping us making our service better!