Fix Foundation leak and hairline crack
I found "Renco Home Improvements" on homestars.com. I've read some of the reviews and decided to contact them. Terry replied right away within less than an hour, started asking questions and wanted to see pictures right away.
He then decided to come take a look and he came to my home the next day which was nice and shows their professionalism.
Terry took a look and explained to me very clearly what the issue was. He is knowledgeable.
His crew came about three weeks later because they were swamped with work during that rainy season. They fixed my issue and provided a warranty certificate.
The one thing I would like "Renco Home Improvements" to improve is below:
Please, put a rug or plastic sheet when you inject Epoxy into a crack. in my case they didn't so I had Epoxy spilled on my basement floor. That stuff is hard to remove and it looks like water on the basement floor.
That's the only comment I have other than that I am overall satisfied.
Thank you
- Approximate cost of services:
- $3,500.00
- Company Response
Thank you for the review Latif,
We did put plastic down and the epoxy ran under the framing and then under the plastic. What you failed to mention was that we cleaned it up and even did some extra work in the area for you.
Have to admit I'm a little disappointed this cost us two stars.