My basement had water from a pipe that had a leak. I called at 10:30pm for help. I was so worried as thought the leak was above the ceiling.
A young man named Tyler called me back in no time and said he could come within an hour. Tyler was so kind and advised me of problem which made me calm down. Tyler was so happy and explained all he would do and got it done in less than an hour. He sang and whistled while he worked and just had the best personality you could ask for in a situation where I was so worried that he made me feel so much better.
Roto Rooter Management , please compliment Tyler (do not know last name) as you have an excellent , hardworking person in Tyler. He even had to come at 11:30pm to do the work and was in better spirits than most people are at any time of the day. I have never had such great customer service ever and also eased my mind. I would definitely call Roto Rooter again and of course would ask for Tyler if in any way possible. Price was reasonable also considering so late at night. Keep up the great work Tyler.
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