I ordered sod from this company and when the sod was delivered it was brown instead of green. When I called to inquire about this, I was told that it was early in the season and the sod had not yet greened. They said it would green within a couple of weeks. I explained that I was using it for my client's home and that they would be disappointed not to have an instant green lawn. I said that I should have been informed that the sod was brown when I placed the order. They said that I should have been informed, but perhaps their employee forgot. I asked that they pick up the sod and give a refund. They said that they would pick it up but would charge me for a pickup. I was not satisfied with this answer, but agreed to it. Then they withdrew this offer when I called back to book the pickup. They would not offer a refund, nor would they pick up the sod. Needless to say, I am not pleased at all. Would never use them again.
- Approximate cost of services:
- $300.00