Winnipeg Supply Service Experts

Heating & Air Conditioning
Winnipeg MB R3G 2V4
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HomeStars
Heating & Air Conditioning
Winnipeg Supply Service Experts
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84%

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Reviews by rating (past 12 months)

Reviews for Winnipeg Supply Service Experts

Average customer rating:
8.2 10 (38 reviews)

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anjanie maharaj-hunter from Winnipeg
anjanie maharaj-hunter from Winnipeg
1 review Winnipeg, MB
10/10

replace old 1968 furnace and replace with high efficiency furnace and replace air conditioning unit

From the very initial contact with Perry, the service rep. we were pleased with his professionalism and patience when explaining the type of furnaces. He was also sensitive to include the seniors who were present as it was their home, and they had many questions. Perry built a sense of trust with my parents and they were willing to have him come to the home without the children needing to be present. This we were very appreciative of.
When the installers John and Marc arrived to do the job, they were prompt, and very knowledgeable about the equipment they were installing. When we had any questions they took time to explain things to our satisfaction, especially when dealing with our elderly parents, who interrupted their work several times. The installers never became frustrated and displayed a professional approach to their work . To our surprise this very big job was completed on the same day. Prior to leaving the home the installer explained the thermostat and stayed even longer to ensure it was in working order(both the air conditioning and the heat (furnace). He also reminded us about the follow up maintenance. The only suggestion I have is that the company consider a senior discount as it was a high, but necessary cost for my parents.
I would definitely recommend your company to others.

Approximate cost of services:
$12,800.00
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Company Response

Thank you for taking the time to write this outstanding review. It's great to know how happy your are with the work we provided. Please let us know if there is anything else we can do. We sincerely appreciate your post.

Bobbie from Winnipeg
Bobbie from Winnipeg
1 review Winnipeg, MB
10/10

Replace furnace & hot water tank

From the initial contact with Stephen for a quote through the very courteous, professional installation by Trevor & Ian to the follow up inspection by Stephen, our experience went seamlessly. Everything explained fully & absolutely NO MESS left behind. Even my flowerbeds were undisturbed by outside installation! Thank you for a job well done & peace of mind.

Approximate cost of services:
$7,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for taking the time to share your review. We appreciate your business!

kelly from Winnipeg
kelly from Winnipeg
1 review Winnipeg, MB
0/10

Furnace install

Bad Service Experts. They wore there boots on in winter threw my house and did not clean or wipe any thing up. Dirt all over my basement and stairs. They left screw's metal clippings and plastic junk all over the floor. 2 weeks after the install i found a Tim's coffee in the corner, full of mold by that time. They had to drill threw my wall to the outside. Cracked my wall on the outside. left rocks and screws in my grass. 2 days after install sales rep shows up to see how it went told him all this and he laughs, did they do any thing right. laughs after i pay $5000.00 he said some one would show up Monday to fix the outside wall. then never showed up. last time i ever deal with them. bunch of young kids, dont care

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
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Company Response

I apologize for the unacceptable manner in which we performed our installation and our apparent lack of response.
Please contact me at our main office telephone number as I'd like to address the concerns you raise in your review.
Regards
General Manager
Winnipeg Supply - Service Experts

Fred and Pamela from Winnipeg
Fred and Pamela from Winnipeg
1 review Winnipeg, MB
10/10

furnace and air conditioner

We have been pleased with the service in the past from Winnipeg Supply. When the time came to replace our furnace and air conditioner, we were 100% satisfied with Shaun, the sales consultant. He explained all our options and answered all our questions. The installers were very professional and curtious. We were very satisified with the overall experience with Winnipeg Supply.

Approximate cost of services:
$10,000.00
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Company Response

Thank you for your kind words regarding our sales consultant Shaun and our installation team.
Our staff take pride in their work and work hard to fulfill the obligation of such long standing (110 years) service to our Winnipeg customers.
Again, thank you for taking your time to provide your comments.
General Manager, Winnipeg Supply

P. Whitfield from Winnipeg
P. Whitfield from Winnipeg
1 review Winnipeg, MB
10/10

Replace Furnace

Ten out of ten stars to Winnipeg Supply and their sales rep Shaun. I appreciated getting three clear, easy to understand quotes. No hidden fees, no extras, no confusion. Shaun's excellent customer service took the anxiety out of such an important purchase. Technicians were on time, professional and left everything clean and tidy. Would definitely recommend this company.

Approximate cost of services:
$4,000.00
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Company Response

Thank you for your excellent rating of our services.
Our employees strive to meet and exceed our customers expectations day after day. We are proud of the strong legacy of service (110 years) to Winnipeg customers and know we must earn the respect of our customers everyday.
Again, thank you for your review and recommendation.
General Manager, Winnipeg Supply

doreen from Winnipeg
doreen from Winnipeg
1 review Winnipeg, MB
10/10

New furnace installation

We just wanted to extend our thanks to all of you for an excellent job. From Stephen taking the time to explain everything in excellent detail, to the job Cam and Donny did installing everything. Our experience with these three gentleman was excellent from start to finish. Thanks again, Doreen

Approximate cost of services:
$6,000.00
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Company Response

Thank you for taking your time to provide your comments regarding the recent installation of your furnace.
We appreciate it and I'll be certain to pass on your comments to our customer service representative, Stephen, and the installation team of Cam and Donny.
Thanks, again.

Nancy from Winnipeg
Nancy from Winnipeg
1 review Winnipeg, MB
10/10

new furnace and air conditioner installed

The Winnipeg Supply Technician was very helpful in me deciding that I needed to get a new furnace and AC unit. The installation went smoothly and the follow-up with Shaun was done soon after. I appreciated their time in answering all my questions.

Approximate cost of services:
$10,000.00
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Company Response

Thank you for taking your time to provide your comments regarding your experience with our company.
We strive to provide exceptional service through our field staff and Residential Sales Consultants. I'm pleased that we were able to satisfy your needs and meet your expectations.
Again, thank you.
General Manager,
Winnipeg Supply

stephen from Winnipeg
stephen from Winnipeg
1 review Winnipeg, MB

First Review

10/10

Furnace maintenance

Technician was on time, very professional, put on boot covers to protect carpet, explained procedures and what was performed, and what he found during maintenance, I am 100% satisfied with their services

Approximate cost of services:
$139.00
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Company Response

Thank you for taking your time to review our recent service at your home.
Your comments are appreciated and will be shared with our staff.
General Manager,
Winnipeg Supply

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Winnipeg Supply Service Experts

When you want a job done right, you call in the experts. At Winnipeg Supply Service Experts Heating & Air Conditioning in Winnipeg, we’re passionate about performing quality HVAC repairs and installations. We even put it in writing. Our 100% Satisfaction Guarantee demonstrates our commitment to upholding the highest level ...
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