Alberta Furnace Cleaning

Duct Cleaning
11224 142 St. NW Edmonton AB T5M 1T9
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HomeStars  >  Duct Cleaning in Edmonton  >  Alberta Furnace Cleaning  >  Furnace and Duct Cleaning
Tara from Edmonton
Tara from Edmonton
11 reviews Edmonton, AB
7/10

Furnace and Duct Cleaning

We arranged furnace and carpet cleaning for the day after we took possession of our new-to-us home. The gentlemen who did both pieces of work were friendly, professional and thorough. However, I took far too many calls to get it booked. I submitted the online booking form and got a call back (1) to confirm everything. Two days prior I received two separate calls confirming my booking (2, 3). On the day of the service, I received five calls about what time they were coming. Five! For a total of 8 calls for a pretty straight forward booking. All of the phone calls were a hassle given that I work and we have a zillion other move-related activities going on these days.

Approximate cost of services:
$590.00
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Company Response

Hi Tara!

I'm glad to hear that everything went well with your furnace & duct cleaning service, however, I can certainly understand your frustration at the number of telephone calls that were involved. I'm passing this information on to our customer service team to look into why our dispatcher made so many calls on the day of your appointment. Thank you for taking the time to provide your feedback and help us to improve!

Best Regards,
Holly Jones
President
Alberta Carpet & Furnace Cleaning