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Mold Detection & Removal
Toronto ON M5R2E2
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HomeStars  >  Duct Cleaning in Toronto  >  >  Flood consultation & duct cleaning
2 reviews York, ON

Flood consultation & duct cleaning

In July 2013, our basement had a major flood. We didn't know where to begin, and most flood experts were bombarded with requests and not even returning calls. Mead, Duncan and Colleen at Dry-It were just so amazing....real people who were trying to help people & homes in crisis.

We didn't use Dry-It for the immediate clean-up (as another contractor was available sooner) but they were the most responsive and consistent. We called Dry-It at least 3-4 times just to seek advice on how to handle the immediate water in the basement; what to do with testing electrical appliances; and duct cleaning. Every time I called, Colleen was patient, didn't rush the conversation, and always followed-up with an answer or call back to us, as she had committed to -- she helped us get through the stress & questions, regardless of whether we decided to hire them or not.

In the end, we used Dry-It for duct-cleaning after the flood and they arrived on time, were extremely professional and provided consistent customer service through the entire cycle.

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