Captain Electric

Electricians
Pickering ON L1W 3V4
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Captain Electric
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98%

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Reviews for Captain Electric

Average customer rating:
9.8 10 (388 reviews)

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SH from Markham
SH from Markham
1 review Markham, ON
10/10

Smoke Detectors & Whole Home Surge protection

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I am really very happy with the service I received today. The Captain Electric representative was very helpful and polite. He offered me great advice to further protect my home. The work was done efficiently and quickly. I am also very happy to have received a same day service. The Rep offered me great advice about the power surge protection, which I had not even thought of. Thank you so much for everything.

Approximate cost of services:
$1,009.90
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Company Response

Thank you for your review SH. It was our pleasure to serve you. With all of the electronics in a modern home, having Surge Protection installed at your Main Panel is an excellent form of protection. It provides a "first line of defense" against the damaging effects of power surges. The second line of defense is at the point of use (at the TV, computer, or sound system). You are well protected now. We hope to see you again, whenever you need electrical service in the future. Thank you for choosing Captain Electric

N. A.  from Whitby
N. A. from Whitby
2 reviews Whitby, ON
10/10

Single Circuit Diagnosis & Lighting Repair

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The electrician was knowledgeable and took the time to explain everything. As well, I was happy to know that someone properly certified, insured, and bonded, as well as police cleared and drug tested was entering my home. Felt like I was in good hands.

Approximate cost of services:
$400.00
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Company Response

Thank you N.A. for your review. I am glad that you could appreciate the type of persons we send out to our clients. We are proud of our guys, and know that they not only represent our company well, but we are confident that they will respect our clients and their home. You also mentioned "certified," and this is very important - that only certified electricians, working under a licensed electrical contractor are legally allowed to perform electrical work. We only employ certified electricians, and registered apprentices - for your protection and ours.
Thank you for choosing Captain Electric. We look forward to seeing you next time.

Jay L. from Oshawa
Jay L. from Oshawa
1 review Oshawa, ON
10/10

Replaced GFI outlet

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Definitely would recommend Captain Electric. The guys were fast, polite and explained everything in a way that made things easy to understand and follow. I would use them for sure in the future again. Thanks guys!

Approximate cost of services:
$250.00
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Company Response

Jay, thank you for the positive comments. I am happy to hear that our guys were polite, and that they explained what they were doing. We believe that it is important to inform and educate our clients. Thank you for choosing Captain Electric. We hope to see you again, when you have an electrical need of any kind.

Margaret Halvorson from Scarborough
Margaret Halvorson from Scarborough
1 review Scarborough, ON
10/10

Installment of assorted fixtures

The team at Captain Electric has done extensive updating of our electrical over the past ten years. I wouldn't consider calling anyone else to work in our home. They are always courteous and professional, on time and explain thoroughly when there are glitches. Usually Brian and/or Dave are the electricians who have come; this last time we met Enrico. He also is excellent to work with. We have never had any problems with the work that has been done. We would recommend them highly to whoever needs a qualified electrician.

Approximate cost of services:
$600.00
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Company Response

Margaret, thank you for posting this review. We appreciate the confidence you have placed in Captain Electric for many years. It is always our pleasure to work with you. You have certainly upgraded and replaced most of the electrical in your home, and there are no concerns to look after anymore. Maybe some nice LED landscape lighting when you are ready. We look forward to seeing you again, when you need us.

gloria in Toronto
gloria in Toronto
2 reviews Toronto, ON
10/10

install programmable outdoor lighting timer

Enrico was the electrician who performed the work for the second time in my home. I was very pleased with the first time I used Captain Electric but tried another company to install a timer for my outdoor light- (I thought I was getting a good deal). This proved to be a disastrous mistake as the timer did not work and the electrician did not return for either of the 2 times we scheduled with no follow up phone call. Lesson learned. Enrico is an honourable, qualified and skilled electrician who offers excellent advice and always shows up on time and provides quality service! The staff is also very attentive and helpful when I call to arrange a service call. I am very pleased with this company.

Approximate cost of services:
$300.00
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Company Response

Gloria, thank you for posting your review and mentioning our being on time. We strive very diligently to keep our appointments within the guaranteed time-frame that we say we will be there. We hope to be of service again, whenever you have the need for electrical installations or repairs. Thank you for choosing Captain Electric the second time.

Mark J. from Whitby
Mark J. from Whitby
1 review Whitby, ON
8/10

Lost power to several outlets

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

This is the second time I have called Captain Electric out in the last 4-5 years. Both times it was because of losing power to several outlets, and I had no idea what the problem was. On both occasions Dave came out, I found him to be very thorough in his investigation, and he found the problem both times. With the up-front pricing there were no surprises afterwards. I would definitely call Captain Electric again and recommend them to others. Great service overall.

Approximate cost of services:
$800.00
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Company Response

Mark, thank you for placing your confidence in Captain Electric. Solving wiring problems and making repairs is something we do everyday. All our electricians and apprentices are skilled at this aspect of electrical work. Thank you for mentioning our "up-front pricing." No one likes surprises when it comes to spending their hard earned money. We look forward to seeing you again Mark, when the need arises.

Jennifer Iwata from Pickering
Jennifer Iwata from Pickering
3 reviews Pickering, ON
10/10

Breaker Trip

Excellent service! Dave was very friendly and explained everything he was doing as we went through the house to check the issue. I had other concerns from previous electrical work and Dave confirmed my issues and took the time to explain them to me as well. I will definitely use Captain Electric going forward for any of our household needs!

Approximate cost of services:
$100.00
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Company Response

Thank you Jennifer for taking the time to write this review. We were happy to be of service and help you with the electrical problems in your home. Thank you for choosing Captain Electric

Sean O. from Bowmanville
Sean O. from Bowmanville
1 review Bowmanville, ON
10/10

Smoke Alarms

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Excellent service! This is my third service call - great experience, top notch service tech's. Highly recommended!! Fast and reliable. Will definitely use Captain Electric in the near future! Smoke alarms and various other problems solved!

Approximate cost of services:
$500.00
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Company Response

Sean, thank you for your comments. We are pleased that you had a "great experience." We do work dilligently to make our customer experience enjoyable by being on time, making timely repairs, and providing our clients with "top notch" service tech's. Solving wiring problems and correcting them are a big part of what we do every day. Thank you again, and we look forward to visiting you for your 4th service call, when you need us.

Mike from Whitby
Mike from Whitby
2 reviews Whitby, ON
10/10

Dryer Outlet Melted

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We have used Captain Electric twice now and we have been very happy with the work done on both occasions. Dave explained everything in layman’s terms and we won't hesitate to call Captain Electric again when the need arises.

Approximate cost of services:
$250.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your review Mike. Melted Dryer outlets are not a good thing. This could have been very serious if ignored and we are glad that you called us to have the problem repaired promptly. We hope to see you again when the need arises. Thank you for choosing Captain Electric, we do appreciate your business.

S.C. In Ajax Ontario from Ajax
S.C. In Ajax Ontario from Ajax
1 review Ajax, ON
10/10

Interconnected Smoke Alarms/ Restored power to circuit

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I am a satisfied customer. Excellent service and superior knowledge. Dave from Captain Electric, was extremely professional and even had boot covers for his shoes to make sure no mess was made in the home. I highly recommend Captain Electric!

Approximate cost of services:
$1,500.00
1 of 1 people found this review helpful.
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Company Response

Thank you S.C. for this review. It is good to know that you were pleased with our service, and noticed how we look after the condition of your home. WSIB and Insurance requires that CSA approved footwear be worn at all times. We find that the "floor savers" that we slip over our work shoes work very well to protect our client's floors. Thank you for choosing Captain Electric, and we look forward to seeing you again.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Captain Electric

Captain Electric is an electrical service, repair, and installation company, serving Durham Region Toronto and Markham, specializing in helping homeowners and business owners. - Since 1992, we have been dedicated to providing our clients with the best in service, professional workmanship and guarantees. - Watch our new company video in the Gallery Section.

CATEGORIES
Electricians, Home Automation, Lighting, and Electrical Vehicle Charging
PRODUCTS
Breaker Panels - Surge Protection - Home Energy Monitor - Knob and Tube Removal - Potlights / Recessed Lights - Ceiling Fans - Bathroom Exhaust Fans - Outdoor Lighting - Post Lights - Digital In-Wall Timers - USB Charging Receptacles (eg. for Cell Phones) -Electrical Vehicle Charging Stations - Backup Generators - Standby Automatic Emergency Generator Installations
SERVICES
Residential and Commercial Electrical Service and Repair - Troubleshooting and Repair - Panel Upgrades and Panel Replacements - Service Upgrades (60 amp, 100 amp, 200 amp, etc) - Fuse Panel to Breaker Panel upgrade - Rewiring homes (knob and tube systems / ungrounded systems) - Pot Lighting (potlights) and Recessed Lighting installation - Kitchen Lighting - Kitchen Renovations - Basement Lighting - Basement Renovations - Under Cabinet Lighting - Outdoor Lighting and Landscape Lighting - LED lighting - Ceiling Fan installation - Lighting controls - Dimmer switches and Timer Switches - Receptacle and Outlet replacement - Home Electrical Inspections - Hot Tub electrical installation and hookup - Pool pump electrical hookup - Energy Monitoring (home energy monitors) - Backup Generators and Backup Power solutions - Solar Panel installations - MicroFIT solar projects - Electric Vehicle Charging Stations - EV 240V Charging Stations - EV Level 2 Charging Stations - EV Level 1 Charging Stations - EV Level 3 Rapid Charging Stations
BRANDS
Eaton Certified Contractor - Kohler Generators - Contrast Lighting - Cooper - Lutron Lighting Controls - Leviton - Hubbell etc
SPECIALITIES
Service and Panel Replacement - Residential Electrical Service - Pools - Hot Tubs - Rewires (to eliminate knob and tube or aluminum wiring) - Automatic Standby Emergency Generators (ECCN certified) - Electric Vehicle Charging Stations (ECCN and SPX Certified)
WEBSITE
http://www.captainelectric.ca
YEAR ESTABLISHED
1992
NUMBER OF EMPLOYEES
13
RETURN POLICY
As required by written guarantees.
PAYMENT METHOD
Visa, MasterCard, American Express, Cheque, Cash
LICENSES
ECRA/ESA Licence #7000641, ESA Authorized Contractor ACP #MCR0145, Master Electrician on Staff
MEMBERSHIPS
Better Business Bureau, Ontario Electrical League, Eaton Certified Contractor, C.A.N.S.I.A., ACP (vi
LIABILITY INSURANCE
Yes
DIPLOMAS
Kohler Generator Certified - LUTRON Radio RA Certified - Eaton Certified - Generac Certified
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% Satisfaction Guarantee, Parts and Labour
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