I'm sad to see similar reviews.....
We started paperwork with Reidbuilt back in March 2014, and at this point...we have NO idea when our house will be completed. Our original possession date was for June 4th, 2015, but when they hadn't started digging in January, and our stakes had been knocked over by neighboring contractors, our concern started to grow. It seemed to us that the only reason they remembered about our home was that we called to let them know about the stakes, or lack of.
The possession date then bumped to the end of July, and now Reidbuilt won't tell us anything, that possession date information is for the "BANK ONLY". Sorry, but the bank isn't the one waiting to move into their home. WE ARE. We have already had to renew our mortgage approval, and get extensions.
To add to our frustration, two Reidbuilt spec homes were started less than two months ago beside ours, and they are now at the SAME point in construction.
I don't think we have been pushy customers, we have contacted them only a handful of times, mainly for bank reasons, or to find out what our postal code is, and we have been made to feel like a nuisance.
The company's only shining star is Andriana, the community sales rep. We would have to exclude her from this review, as she was extremely helpful and thoughtful throughout our time with her. Unfortunately she has nothing to do with the building process now.
- Approximate cost of services:
- $490,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?