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Enzo Paving

Paving Contractors
Maidstone ON
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HomeStars  >  Paving Contractors in Essex  >  Enzo Paving  >  Driveway Asphalt
Josh from Windsor
Josh from Windsor
1 review Windsor, ON
2/10

Driveway Asphalt

ENZO Paving has the worst customer experience! They take a deposit, show up when they feel like it, rip the driveway out put gravel in. Now we spend a week trying to call these people to see when the drive is supposed to be completed and they give you a run around on the phone; many excuses! they show up without any notice to put in the asphalt.
After the driveway is paved and they are packing up I noticed they didn't even bother filling in a fence post that was part of the contract, so they argue with us that they are not fence guys- why would they write it in the estimate if they were not fence guys??
The owner and his minion show up at 8PM demanding money for a half done job, at first we refused to pay until the job was completed, well this became ugly shortly with tempers. They say they'll be back to finish, I'm supposed to go on a word for $3000-- So we decided to pay the balance minus a few hundred for the hole they need to come back and fill.
The next day they came back to fill the hole BUT the one guy decided to crap at his worker the entire time (very Unprofessional) then demands the rest of the money without even being done yet!! Stating that his word is golden LOL and we needed to just believe him!! Seems to me a lot of companies in Windsor operate this way anymore Just the way he comes across to the customer is very demanding and aggressive. He stated that he will tell lots of people that we don't pay; how about all the complaints about his company and how others got taken for the $$ when anyone looks up ENZO Paving.. who pays all the money for a half-a**ed job that they need to comeback and fix ALREADY!! What leverage do we have to get it fixed or to even have them answer a phone call??
ADVICE: Don't hire these people for anything!! unless you want grief of bad service and half jobs that they say wasnt in the original deal or pay more money!!. The end product is very nice. But what a He** ride to get to this point!!

Approximate cost of services:
$3,400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
DON'T CALL THIS COMPANY
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