Todd was a little late but good about notifying me why/when he would arrive. Previous job took longer then expected. He arrived masked/gloved which I truly appreciated. Todd requested I show him all the heat vents/cold air return. He asked his questions/answered mine clearly, then was hard at work for the next 4 hours cleaning the duct work. Have had other duct cleaners to my home and Todd showed me all the stuff they had missed which I found totally disgusting. Cleaned up the areas that he worked in completely and even offered to move anything back if I needed his help. He treated my home with total respect. Very professional and gives great customer service. Excellent people skills which are hard to find these days. I would highly recommend Todd and his company if you want your duct work cleaned properly the first time. I will have him back in a heart beat. Thanks for your help Todd.
- Company Response
Thank you for taking the time to write us a review, and for the kind words, we really appreciate it....we were happy we could accommodate and are very glad you were happy with our service....taking the time to perform the job properly makes a big difference as you have seen, and we were happy to oblige....until next time, take care