Long Life Windows & Doors Ltd.

Windows & Doors Installation & Service
Vancouver BC V5K 4X7
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Long Life Windows & Doors Ltd.

Average customer rating:
9.9 10 (476 reviews)

Sort by

Private User
Private User
Private User reviews North Vancouver, BC
10/10

New windows and sliding doors

Josh, Mike, Tiago, Paul and Fernando were a super team. They were easy to work with and answered all of questions. Neat and tidy and the finishing was without a blemish. No cracks or bumps and bruises to doctor. Thank you.

The same goes for Curt, Peter, Tim and Euro Pete. Great, thorough work. Very prompt and tidy.

Approximate cost of services:
$37,000.00
Was this review helpful?
Company Response

Thank you very much for leaving us such a positive review for our install team. We are glad we were able to meet your expectations. We hope that you enjoy your upgraded house and please let us know if you need anything in the future!

Best,
Long Life Team

jjwxd
jjwxd
2 reviews Delta, BC
10/10

Excellent new windows!

Long Life Windows replaced the decades old windows in our home. We are very satisfied with the windows, the installation as well as the sales process. When Paul first came by, he listened and answered all our questions and made recommendations for the best style of window. This was followed by a careful measurement of the required windows at each location. When the windows were manufactured, the installation team worked diligently and efficiently, kept us informed of the steps required and did an excellent job overall. The windows are a great addition to our home for looks, function and comfort.

Approximate cost of services:
$1.00
Was this review helpful?
Company Response

Hi Jina,

We are thrilled that you were satisfied with the whole process of replacing your windows. We hope that you enjoy your upgraded home, and thank you for taking the time to share your great experience. Welcome to the Long Life family!

Best,
The Long Life Team

Gina
Gina
1 review North Vancouver, BC
10/10

great company!

We purchased new windows for the entire house and new front doors and are so impressed with the service we got from everyone at Long Life. They really care about making sure the customer is happy. Kris, Katie and Erwin were great to work with and very responsive to any inquiries or concerns that we had. We had 2 crews (Josh's and Curtis') who worked incredibly hard and fast and went above and beyond to repair and enforce surrounding areas. They worked through a major heat wave and all the while maintaining a professional, light and friendly mood. Home construction is never easy but you guys made it great! Thank you Curtis, Peter, Tim, Peter and all of Josh's crew as well (sorry, I've forgotten your names).

Approximate cost of services:
$67,000.00
Was this review helpful?
Company Response

Hi Gina,

We are thrilled that you enjoyed the entire process of replacing your windows and front doors even during the heat wave. We hope that you enjoy your upgraded home, and thank you for taking the time to share you great experience! Welcome to the Long Life family.

Jonah
Jonah
1 review Vancouver, BC
10/10

Efficient, professional and friendly

Mike and his crew did a great job replacing several older single pane windows with new vinyl windows. They were efficient, professional, friendly and went above and beyond to get the job done right. Highly recommend.

Approximate cost of services:
$12,000.00
Was this review helpful?
Company Response

Thank you Jonah for trusting Long Life Windows & Doors with your window replacement project! We are glad that Mike and his crew were able to exceed your expectations during the installation process. Thank you for leaving such positive reviews and welcome to the Long Life family!

Henry Mah from Vancouver
Henry Mah from Vancouver
3 reviews Vancouver, BC
10/10

Second Time Around!

This our second go with using Long Life Windows and Doors. We are so very pleased to be employing the services of the business run by Kris and Katie (and Lisa in the office) again. We came into a bit of money and decided to update the rest of the windows on our house (Long Life did 3 of our windows a few years ago) and we immediately decided to go with Lng Life again. The two crews that showed up to do the work, Peter, Peter, Dylan, Duncan, Morty and Tim, expertly led by the two foremen Curtis and Stuart, did a first rate professional job for us, and were very courteous and professional and respectful of our property. We were very happy to pay a bit more for the long lasting quality and would not hesitate to refer Long Life to anyone that wants top quality product installed by a top notch crew (or TWO crews in our case!). Thank you all, Kris, Katie, Lisa, Stuart, Curtis, Peter, Peter, Dylan, Duncan, Tim and Morty.

Approximate cost of services:
$35,000.00
Was this review helpful?
Company Response

Hi Henry,

Thank you so much for using our services again and leaving such a positive review of your experience with us! We appreciate the kind feedback on the professionalism of our crew during installation and the high quality of our products. Please let us know if there’s anything else we can help you with in the future and welcome to the Long Life Family!

Mike
Mike
1 review Burnaby, BC
10/10

Great product and service

My experience with Long Life Windows & Doors company has been great. They are very organized and always keep me informed in time about their visits. The installation crew were very professional. They listened to me about my concerns, were very patient and willing to answer my questions and accommodate my schedule. I don't have anything damaged due to this large installation.

I also love their products, they look good and have nice features, and very smooth to open and close. The screens coming with their products are very easy to take down for cleaning.

Recently in the heat wave of a week of July 25, I closed all windows and doors and kept the heat out of my house. I didn't have an AC but just used a couple of fans. The new windows and doors are efficient enough to keep us comfortable inside of house.

Thanks Long Life for your help!!

Mike Lu

Approximate cost of services:
$39,500.00
Was this review helpful?
Company Response

Hi Mike,

Thank you so much for leaving such a positive review about your experience with us! We appreciate the kind feedback about our crew's professionalism and the quality of our products. Enjoy your beautiful new windows and doors and welcome to the Long Life Family.

Rekhell in Vancouver
Rekhell in Vancouver
1 review Vancouver, BC
10/10

Great service & Great Result

My experience with Long Life from the first meeting with the sales staff to finished windows and doors was very good! The sales staff who helped me (Justin) was very helpful, and went above and beyond to help me and answer all my questions. The windows and doors were installed seperately, and it was two different teams who came to my house. Both showed up on time (in fact a few minutes early!), they were so well organized, worked well together, friendly, professional and they all seemed to really enjoy what they were doing. I had my eight upper windows replaced and two custom designed exterior doors installed. I love them so much I can't even believe its my house! I am so pleased with the windows that i am likely going to go ahead and replace the basement windows too!(I did not replace since the previous owner placed new pop in renovation windows right before selling the house) I would post photos, but I have only half painted the exterior trim, and the doors are primed only. I would not want my lack of paint to take away from how awesome the doors and windows actually are. Photos will be provided to Long Life once the painting is complete, and anyone interested in seeing the work would just have to ask for photos of the job that included the two custom doors - front door with 3 vertical diamond shape windows and back door with one diamond shape window.

Approximate cost of services:
$25,000.00
Was this review helpful?
Company Response

Hi Rekhell,

Thank you so much for taking the time to share your positive experience! We are happy to hear that Justin was able to help you decide on the perfect windows and doors for your home. We appreciate the kind feedback on how organized, professional, and hard working our crew was. Thank you again for such a wonderful review, and welcome to the Long Life Family! We hope that we can provide you the same exceptional service for your future projects.

Private User
Private User
1 review Vancouver, BC
10/10

Awesome customer service at Longlife

I recently walked right through our Longlife screen door during a heat wave. We contacted Longlife and they fixed it for free on the same day! My husband dropped it off in the morning and picked it up in the afternoon before leaving on a business trip -- so I had a nice breezy house with a view to my back deck during my week of peace thanks to Longlife. I would highly recommend Longlife to anyone wanting a high quality product, great workmanship and awesome customer service. Lynda

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Hi Lynda,
Thank you for sharing your positive experience with Long Life. We are glad to hear that you were impressed with our speedy service and workmanship! Please let us know if there’s anything else we can help you with in the future.

Best,
The Long Life Team

Private User
Private User
Private User reviews North Vancouver, BC
10/10

HIGHLY recommend Long Life Windos & Doors

We had all our windows and 2 patio doors replaced in 2021. Long Life did such an exceptional job and we love the windows/doors so much we decided to have Long Life replace two exterior doors, one of which is the main entrance door. Rick, the installer for the two doors, is indeed a craftsman. VERY Happy indeed all around.
Mike

Approximate cost of services:
$30,875.00
Was this review helpful?
Company Response

Hi Mike,
We are so glad that you were satisfied with your previous window and patio door installation. Thank you for choosing us again this year for your exterior door replacement. We will make sure to let Rick know how happy you were with his craftmanship. I hope you enjoy your upgraded home, and thank you for taking the time to share you great experience!

Private User
Private User
Private User reviews Vancouver, BC
10/10

window replacement

LongLife crew, headed by Stuart, arrived promptly at the stated time, and did the work quickly and efficiently. Most of all, they were friendly and polite.

Approximate cost of services:
$11,000.00
Was this review helpful?
Company Response

Hello,

Thank you for your positive feedback of our team at Long Life Windows & Doors! We are so happy to hear that Stuart and his crew were efficient and friendly. Let us know if you need anything in the future!

Best,
Long Life Fam

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Long Life Windows & Doors Ltd.

At Long Life, we specialize in three things: replacement windows, replacement doors, and exceptional installation service.

Our team includes the best replacement window installers in the Lower Mainland, with years of experience in the industry, the latest tools, and pride in our work. From fabricating custom replacement window trims, to making friends with the family pet, our installation professionals have the exceptional service attitude that has built our business.

So it only makes sense for us to install the best products available. Our locally made replacement windows and doors are renowned for quality, innovation, and lifetime warranty service.Our hands-on approach ensures we deliver what we promise. And it’s why word of mouth advertising is the biggest builder of our business.

Our Replacement Windows: We install many kinds of vinyl windows: sliders, crank casement windows, push out casement windows, and tilt and turn windows. You can select optional grids, colours, and window configurations to fit with your home’s current style, or to create a new one.

Our Replacement Doors: We install sliding patio doors, and all kinds of custom entry doors: steel, fiberglass, wood and vinyl. With our extensive options, you can design the door you want.

Getting new windows and replacement doors is easy when you’re working with Long Life, a family-run company with a reputation that speaks for itself. With in-house crews and lifelong warranties, you’ll always have peace of mind.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows & Doors
SERVICES
Supply and Installation of Replacement Windows and Doors.
BRANDS
Vinyltek, Thermatru, Trimlite
STYLES
Sliders, Casements, Tilt & Turns, Single Hung, Double Hung, Awnings, Steel Doors, Fibreglass Doors, Vinyl Doors. Plus Many Other Styles to meet your needs
SPECIALITIES
Windows and Doors
WEBSITE
http://www.longlife.ca
YEAR ESTABLISHED
1989
PAYMENT METHOD
Cheque, Visa, MasterCard, AMEX, T.D Financing 6 Months NO INTEREST NO PAYMENT (OAC)
LICENSES
All Lower Mainland Municipalities
MEMBERSHIPS
S.A.W.D.A.C, BBB, HAVAN
LIABILITY INSURANCE
Yes
DIPLOMAS
5 Million Liability Coverage
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
None
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Life Time Warranty on all Installation and Products Installed.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.