Long Life Windows & Doors Ltd.

I am happy to recommend Long Life. We needed all the windows in our house replaced (15 in total). Plus the sliding glass door to our back deck.

We interviewed 6 companies in total. Our sales rep at Long Life was the owner of the company. We decided to hire Long Life because the sales process was excellent, because we really liked the Vinyltek windows being offered, and because we wanted excellent craftsmanship during the install.

We spent a lot of time talking to different companies, visiting different showrooms, examining the products being offered and doing online research. Vinyltek is not the cheapest product, but since this was going to be a disruptive experience for us we wanted something that would last a very long time. On their first visit to our house Long Life immediately put us at ease. They had already inspected the house before the meeting. They were well prepared and knowledgeable. Most importantly they listened. It was not a sales pitch. They were focused on giving us exactly the solution we needed and made several changes to the specifications before we were happy. Types of trim, types of openings, and types of glass were all adjusted to suite our evolving needs.

The install process was impressive. The team was extremely efficient, worked hard and knew exactly what they were doing. The level of craftsmanship was excellent. Window renovations are not a simple task. In order for the end solution to be perfect there needs to be very high attention to detail. Long Life delivered. It took them about 4 days to install and finish 15 windows and the door.

The foreman was very good. In addition to managing a several people and a complex process, he was good at answering our questions and adjusting the finishing work to our needs. His team were all professional, friendly and took care of our possessions and furnishings. The finishing work was perfect and we were pleased with the end result. They also did the windows in our basement suite which was occupied by tenants at the time and there were no complaints at all from our tenants.

We have enjoyed our new windows tremendously. Vinyltek is a good manufacturer. Both Vinyltek and Long Life provide excellent post-install customer service. 6 months later we are still very happy and feel we made a good decision to go with Long Life and Vinyltek.