My house was built in 1994 with wood frame windows. After many years of sanding/painting/priming it was time to replace 15 windows and patio door. I had 4 quotes, James MacKay provided the one that was was most cost effective. Windows were replaced in March 2014, but I wanted to get through a summer and a winter to make sure I was happy with them and there were no issues that arose before reviewing. Immediately I noticed a reduction in the outside noise that we could hear in the house, it is *so* much quieter. I do not have A/C so windows were opened and closed all summer with continued smooth operation. Screens removed easily for cleaning, athough screen material does not appear to be overly durable. I was very specific with what I wanted, emailing James several times with questions for clarification and things went smoothly. Once windows were ready, installers worked steadily and when they were finished in a room, I did not even know they had replaced the windows they did such a great job cleaning up.
I did recommend Window Choice to a friend last summer and they had their windows replaced. I believe there were issues with the person who measured for installation arriving without an appointment when the owners were at work and only family guests in the house. My understanding is the person measuring for installation was very persistent at gaining access to the house when the owner would have preferred they come back another time when the owners were home, and my friend made a point of telling me how upset they were by this. The installer had casement windows installed on my friend's covered porch where I might have put hung windows so the windows do not interfere with people sitting/moving around on the deck, so do be careful that you give thought to how you will be using the space and what windows will work best for you, because that is something I would have been very disappointed with. Also, I do not recall receiving any follow up after, which would have been nice, but I know where to reach them if I need them.
- Approximate cost of services:
- $9,600.00