We have a flat roof, Duro-Last membrane system that Watertite Roofing did for this house years ago. We recently inherited this home and didnt know the ins and outs of regular roof cleaning. We saw the weather forecast and realized there was a huge down pour coming the next day (tail end of Hurricane Nicole) and realized that our roof was full of Fall leaves which meant that the all-important drains could be blocked and serious issues could result. We called Watertite in a panic at 11 am ... all the folks were already dispatched to other jobs, and it was only Zak in the office. Zak dropped everything and raced out to help us. As it turned out, the drains were completely blocked and we would have had major issues if it wasn't for Zak. It's a large roof and it took him about 2+ hours to get everything clearly ... and he got it down in time to also make it back in time for a very important family commitment. WOW! Now that's service. And by the way .. it's a great roof too!
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