Pacific Home Comfort Experts

Heating & Air Conditioning
Markham Markham ON
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Heating & Air Conditioning
Pacific Home Comfort Experts
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98%

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Reviews by rating (past 12 months)
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Best of 2020 winner 2 timesBest of 2020winner 2 times

Reviews for Pacific Home Comfort Experts

Average customer rating:
10 10 (87 reviews)

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Doug
Doug
2 reviews Whitchurch Stouffville, ON
10/10

Replace & Relocate Gas Water Heater

Our 10 year old gas hot water heater was leaking and had thermostat issues. Baldwin and the team at Pacific Home Comfort removed the old heater, and at our request installed the new heater in a more convenient location in our basement. This included removal of an unused laundry sink and rerouting of all the gas, electrical and vent piping. Their install work is flawless and fast, and they left the work area more clean than when they arrived. Outstanding work and amazing customer service.

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Company Response

Thank you Doug for your excellent review. We are happy that we were able to help you with the installation and relocation of your gas water heater. We look forward to servicing you for all your HVAC needs.

mgsalvad
mgsalvad
4 reviews Ajax, ON
10/10

Install Whole Home Humidifier

We recently moved into our new house and thought that the humidity would be fine in the winter time. Sadly we we're wrong as it has been really dry.

I asked around and family members recommended I reach out to Pacific Home Comfort. Baldwin was able to accommodate my request quickly. He was very prompt with his communication as well as arriving on time. He set proper expectations on install time (which he met) and also took time afterwards to run me through the operations of the unit.

I will surely keep his contact information handy for any future jobs!

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Company Response

Thank you for taking the time to write this review about the installation of your humidifier. Glad we met your expectations. We look forward to servicing you again for all your HVAC needs.

michelle in Toronto
michelle in Toronto
1 review Toronto, ON
10/10

One of the fe contractor i would hire again!

Baldwin did entire HAVC system for us. Him and his team were well organized very professional and great to work with. Their pricing was competitive and they are very responsive even after the job is done and they have been paid. Would recommend them.

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Company Response

Thank you Michelle for your great review regarding the installation of your HVAC system and complete duct work. At Pacific Home Comfort Experts we here even after the job has been completed to answer any questions you may have. We appreciate your recommendations and look for to servicing you for all your HVAC needs.

boyet p.
boyet p.
0 reviews Ajax, ON
10/10

Furnace

Ronald and Derek did a very good job, Thanks also to Baldwin for a quick response on my call and book the job right away. I will definitely recommend you to all my client.

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Company Response

Thank you for writing a review about the installation of your furnace with our company, Pacific Home Comfort Experts. I will be sure to let Ronald and Derek know that they did a great job. Call us anytime for all your HVAC needs.

sandrasmith27
sandrasmith27
0 reviews Newmarket, ON
10/10

Furnace replaced

Extremely professional, worked and treated home as if it was there own home. Covered rugs, protected stairs excellent cleanup.

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Company Response

Thank you Sandra for taking to time to write a review about your furnace replacement. We appreciate great customers like you. We take pride in our workmanship and make sure our Pacific Home Comfort Experts Crew treats your home like it was their own. We look forward to servicing you for all your HVAC needs.

Private User
Private User
Private User reviews Toronto, ON
10/10

Faulty York Furnace

Having already had a negative experience with another company, my neighbor recommended Baldwin from Pacific to deal withour faulty furnace. I can see why they saw his service as professional, thorough, personable and reasonably priced.
Baldwin came at the time arranged, listened intently to our challenges with the furnace, and was able to determine what the trouble was after examining it. He made a temporary fix and came back the following day (Sunday!) having picked up the part to install it.
In this second visit, Baldwin and his colleague Hermann noticed there was another issue with the furnace. They pointed out the issue and explained what they thought was the best course of action to address it. They spent extra time ensuring furnace is running optimally, after a service call that had already extended past what they were expecting.
Problem has been fixed and furnace is running great.
Delmyra at reception was also most helpful, professional and on the ball.
I found Pacific's service to be thorough, honest, reliable and knowledgeable.

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Company Response

Thank you for the amazing feedback. We at Pacific Home Comfort Experts really strive to offer our customers professional, reliable and honest service. We are always available to serve at the highest level. We thank you for your business and look forward to servicing you again for all your HVAC needs.

lisa
lisa
0 reviews Toronto, ON
10/10

fixed furnace

our furnace wasn't working we called and they were here the next day. Baldwin was very knowledgeable got my furnace fix and running in a few hours!

1 of 1 people found this review helpful.
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Company Response

Thank you Lisa for writing this review regarding your furnace service. We appreciate your business and look forward to servicing you for all your HVAC needs.

mecheverri
mecheverri
0 reviews Toronto, ON
10/10

New A/C

Baldwin and his team take the time to explain everything and to discuss all alternatives. His workmanship is remarkable and goes to great lengths to keep the areas clean. His quotes are straight forward. Overall a pleasure to deal with. I would definitely recommend to anyone.

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Company Response

We are glad that your experience with Pacific Home Comfort Experts was good. Thank you for your review of the installation of your new air conditioner. We also appreciate your recommendation.

CT
CT
0 reviews Toronto, ON
10/10

Repairs

Dealing with Pacific Home Comfort has been easy. They were responsive and were able to do the repairs in a very timely manner. Pricing was also very reasonable.

The technician, Baldwin, was very knowledgeable.

Would recommend!

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Company Response

Thank you so much for your review. We are happy we were able to help you out with your repairs. Contact us anytime you need us for your HVAC needs.

C.N.
C.N.
0 reviews Whitby, ON
10/10

furnace - air conditioner - fireplace - humidifier maintenance

Prompt on time, knowledgeable, reliable; ready to explain current and possibly future problems, fully prepared for the job.

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Company Response

Thank you for your continued business with Pacific Home Comfort Experts. We appreciate your review. We look forward to servicing you again for all your HVAC needs.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pacific Home Comfort Experts

Pacific Home Comfort Experts have proudly been in the heating and cooling business for almost 20 years. Our main business offers sales, service and installation of the best quality furnaces, air conditioners and indoor air quality products. We specialize in high quality equipment and installation.

Our professional, knowledgeable, friendly and courteous Home Comfort Experts are fully licensed, insured and covered by Workplace Safety & Insurance Board (WSIB), operates under the Technical Standards & Safety Authority (TSSA), and is a member of The Heating, Refrigeration & Air Conditioning Institute of Canada (HRAI).​

We make sure that all your needs and concerns are met. We will answer any questions or concerns about your equipment because we know that your cooling and heating equipment is a large investment.

We take pride in our work and use only the best and highest quality products and materials. We do not compromise quality for the price. We know that your heating and cooling systems are important to you. When you hire Pacific Home Comfort Experts’ services for your cooling, heating, and air quality solutions, rest assured you will be happy with our work. Your complete and total satisfaction is important to us.

We continue to build our business with honesty, integrity and quality workmanship that keeps our clients coming back and referring us to new clients.​

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Specializes in Furnace, Air Conditioner, Fireplace, Ductless Air Conditioner, Air Cleaner, Heat / Energy Recovery Systems, Tankless, Hot Water Tank, Customized Duct Work Design and Installation (New Construction and Conversion), Gas Lines, Combi Boiler, Roof Top Unit
SERVICES
Furnace, AC, fireplace, tankless and water tank service and maintenance.
BRANDS
We service all major brands. Authorized Armstrong Air Dealer.
SPECIALITIES
Rental and Financing available through VISTA Credit.
WEBSITE
https://www.pacifichomecomfort.com
YEAR ESTABLISHED
1999
PAYMENT METHOD
Cash, Cheque, MasterCard, VISA, Financing
LICENSES
G1, 313D, 307A, ODP, TSSA
MEMBERSHIPS
HRAI, BBB
LIABILITY INSURANCE
Yes
DIPLOMAS
Residential Heat Loss Heat Gain Calculation, Residential Air System Design
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.