I went into Home Depot with a mission, to get 3 8 foot pieces of cedar, 8 to 10 inches wide, and 8 feet long.
They didn't have any in 8 foot lengths. I offered to buy the 16 foot if they'd cut it in half for me. They declined! They told me to get the 6 inch wide boards instead.
This to me is very poor customer service, and I will be hesitant to get my lumber from there again.
I ended up getting thicker Pine. I know it won't last quite as long, but it ended up being half the price. Using 2 inch thick boards vs 1 inch thick Cedar, I think I'll get about 75% of the life of cedar before it rots.
- Approximate cost of services:
- $35.00
- What could this company do to improve their services?
- Customer service that is willing to spend 3 seconds to cut a board in half.
- Any advice to offer fellow homeowners facing a similar project?
- Home Depot is a great store for the DIY'er.
1 of 1 people found this review helpful.
Was this review helpful?