Mr Rooter Plumbing Of Caledon

Plumbing
19 Robb Blvd. Unit 3 Orangeville ON L9W 3L1
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Plumbing
Mr Rooter Plumbing Of Caledon
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88%

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Reviews by rating (past 12 months)
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Best of 2019 winner 4 timesBest of 2019winner 4 times

Reviews for Mr Rooter Plumbing Of Caledon

Average customer rating:
9.3 10 (205 reviews)

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Bolton, ON
Bolton, ON
2 reviews Caledon, ON
10/10

Main Drain & Driveway Drain

These 2 gentlemen were simply Awesome, I would have them back in a Heartbeat. (Actually plan to have driveway pipe looked at. Super professional, could not be harder workers. It was a Joy to have them.
Barb

1 of 2 people found this review helpful.
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Company Response

Thank you so much Barb for you great review! It is confirmation of the technicians' countless hours invested in their hard work and professionalism. We are proud to have such wonderful technicians to serve our communities. Thank you for trusting Mr. Rooter - Caledon for all of your plumbing needs.

Georgetown home owner
Georgetown home owner
1 review Georgetown, ON
10/10

main sewer drain blocked

It was Christmas Day and at 4pm,I discovered water coming in the basement from the main drain. After searching for a plumber I found Mr Rooter, called and they responded within hours. Shaun the service man was great...loved his job and it showed. I will call no other company for water issues.

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Company Response

Thank you so much for your review.
It was our pleasure to serve your plumbing needs!
It is great to hear that our technician was pleasant and did a great job.
Your review is proof as to why our 24/7 service puts us above the rest.
No extra fees for after-hours service. Have a great day!

Lois in Bolton
Lois in Bolton
1 review Bolton, ON
10/10

Kitchen, leaking pipes

When I had water pouring in my kitchen from a pipe, I called this company, the girl who answered the phone was extremely friendly and helpful. The plumber came that same day and fixed the problem. He too was very friendly and professional. I would definately call this company again and would recommend them highly.

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Company Response

Dear Lois:
Thank you for your review. It was our pleasure to respond to your service call. Great customer service is one of our top priorities at Mr. Rooter Plumbing and are very happy to see the results with customers such as yourself.
We look forward to your business in the future!

Ollie
Ollie
1 review Orton, ON
0/10

Kitchen Taps

I am a senior citizen and was not able to replace taps. Call Mr Rooter out of yellow pages and a serviceman was at my house within 45 mins. I was given an estimate to have the taps replaced. I told repairman that the price quoted was outragest, but that I was in a bind and needed the job done. The taps were replaced within 1/2 hour and I paid for the job. I paid $246.75 for 1/2 hour labour. I think that this was totally taking advance of a disperate situation and I would never recomment the company.

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Company Response

Dear Ollie:
Thank you for your recent review. I am pleased to read that our technician not only arrived promptly, but serviced your need in a professional manner and offered you our seniors discount as well.
He is proof that his weekly training is succesfully being implemented.
By no means do we boast to be the cheapest company in the industry. However, we are well aware that we are not the most expensive either.
Our rates incorporate much more than just the work that is being completed at our customer's homes and/ or businesses.
We have many overhead costs that are factored into our charges that include but are not limited to:
• technicians wages
• travel time
• vehicle fuel
• vehicle insurance
• vehicle maintenance
• tools & equipment
• Workers compensation insurance
• liability insurance
• ongoing weekly technician and CSR training
• marketing (internet, business cards, flyers, coupons, etc..)
• advertising (Yellow Pages, CanPages, newspaper, radio & t.v.)
• facilities operations
• utilities
• material
It is the practice of all Mr. Rooter Plumbing technicians to provide our customers with a free quote and have a signature from the customer for any approved work.
In all fairness to the company, you had the option to refuse the quote..the quote was free. You chose to have our technician complete the work.
We thank you for your business and wish you the best in the future!

Bev in Orangeville
Bev in Orangeville
1 review Orangeville, ON

First Review

10/10

inspection of main drainage system

Andrew from Mr. Rooter was very helpful and explained the specifics of the drainage system in my house. He checked drains, ran water, and listened carefully to recurring problems. He wrote up an estimate (avery reasonable price, unlike a neighbour who had another company change a stuck hot water knob and replace it for $250!!!!)should problems re-occur and left instructions to help if there is a "big" problem. I will definitely be calling Mr. Rooter for further plumbing difficulties, and I know there will be some in the near future (older houses).

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Company Response

Thank you for your feedback Bev! I am glad that we could be of service to you. We appreciate our customers, and hope you will choose Mr. Rooter plumbing for future plumbing and drain needs.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr Rooter Plumbing Of Caledon

Mr. Rooter Plumbing of Caledon is a locally owned and operated full service licensed and insured plumbing company. Our service professionals are the most reliable, experienced and courteous plumbers to tackle all of your plumbing needs. We offer an unbeatable written warranty guaranteeing all of our supplied parts and workmanship ...
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