I bought a sectional and dinette set for $2200 at Surplus Freight in Calgary. They were quick to sell a warranty for $159. I told them no thank you because I have an 11 month old and a warranty doesn't cover him. I don't know if that made them annoyed but I get the furniture in 2.5hrs and before opening the package I notice rips in the sectional. I called them immediately and they state I can't return it but they can investigate. What am I supposed to do with a predamaged item? Also, I received the wrong dinette set and I had to pay $100 for delivery even though I bought a bedroom set last year and delivery was $60. No sofa no dinette but $2200 gone. I'm a single parent mother and I work hard and wait to buy things when possible. I'll be going to the BBB and filing a consumer complaint with media outlets. NEVER AGAIN!