I contemplated purchasing this bed online, however since the King Street West store was within walking distance of my condo I went and purchased instore. I was told that the delivery company would call the day to confirm the delivery window and that it would be between 9 am and 9 pm. When I mentioned that I lived in a condo and that I had limited elevator time slots available, the store put a note on my order to request a delivery between 9 am - 1 pm. Sure enough, the day before the delivery I got a call saying my delivery would take place between 9 am - 1 pm. On the day of the delivery, I got an automated call saying that the delivery truck would be at my place within 5 - 20 minutes. I then got a follow up call from the driver saying they were 10 minutes away and we discussed where the loading area to my building was. Delivery was straightforward and done by 12:30 pm. Couldn't have asked for better. I opened all of the boxes to check that nothing was damaged. It took two of us just over an hour to assemble the bed. No issues. It looks great. Very happy with the purchase and the delivery.
- Approximate cost of services:
- $980.00