Smart Furniture

Furniture
Mississauga ON L4Y 4H5
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95%(151 reviews)
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95%(151 reviews)
94%(42 reviews)
HomeStars
Furniture
Smart Furniture
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64%

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Reviews by rating (past 12 months)

Reviews for Smart Furniture

Average customer rating:
6.8 10 (6 reviews)

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Carole and Sam
Carole and Sam
0 reviews Toronto, ON
10/10

Smart furniture - AMAZING

Amazing customer service from the showroom through to delivery. Great quality furniture.
Delivery team were outstanding. They were prompt and courteous and kind. So pleasant and accommodating
Highly recommend this company

Approximate cost of services:
$100.00
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Company Response

Dear Carole and Sam, thank you so much for taking the time to share your valuable feedback with us. We are glad to have you as our valued customer and we are committed to providing you with the best possible experience.

Elizabeth in Toronto
Elizabeth in Toronto
1 review Toronto, ON
10/10

Sofa bed

It is not easy to find a piece of furniture on short notice, looking for a practical sofa, I have struggled with many restrictions and requirements. Functionality, size, maintenance, color, design, and price.

The Smart Furniture store staff listened carefully and advised the best option for me.

I could consider the choice in email contact and by the phone.
The Smart Furniture advisor was friendly, patient. I have received very professional service.
The furniture was delivered according to the schedule, despite obstacles in a narrow doorway, assembled, and placed in the exact room.
When I needed to extend the height of the sofa's feet, I have received immediate assistance and the additional set of higher feet for free.
I heartily recommend Smart Furniture.

Approximate cost of services:
$3,000.00
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Company Response

Thank you for your review! We really appreciate your opinion

Alinutza in Mississauga
Alinutza in Mississauga
4 reviews Mississauga, ON
10/10

Awesome furniture and great service

I have bought furniture here at least 3 times in the last 2 years. I'm very surprised by the negative reviews. I have had a great experience everytime. The selection is great - a mix of mid century modern, European style and some more classic items. A lot of furniture is custom made in Poland. Great workmanship and materials with over 100 choices in fabric and leather. And the prices generally are very fair. We ordered 8 dining room chairs - in wood, water repellent fabric at $210 each.

We also had great experience with the delivery team. I highly recommend this store.

Approximate cost of services:
$8,000.00
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Company Response

Thank you for your review! We really appreciate your opinion

Maggie in Dundalk
Maggie in Dundalk
1 review Brantford, ON
0/10

Sectional nightmare

The sectional purchased was the absolute worst quality for the price paid. Staff very unprofessional and owner very ignorant to how a business should be run. Never shop here, spend your money elsewhere where your business is appreciated and you aren't treated nicely just until you hand the cash over. Buyers beware, quality is awful and owners response is "normal wear and tear" after 3 months...... don't make the same mistake I did

Approximate cost of services:
$2,500.00
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Private User
Private User
Private User reviews Toronto, ON
1/10

buying a new bed

At first they are professional when trying to get a sale, then they forgot to give me a vital part to the bed and they were very rude and didnt care to compensate for this trouble. The way they handled the situation I was disgusted.
Think twice before you go there! It will save you headaches.

Approximate cost of services:
$300.00
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Company Response

We are very sorry to hear that. We are trying to make our service better every day. Thank you for your opinion, we will do our best to improve our service. In this particular situation you have bought a bed from collection LARGO which is 60% off and it was very last piece in stock. The missing part in the box is a human error and we did our best to fix that mistake. You have asked about additional discount, but we explained that it is impossible to cut a price which is already 60% discounted. It is a standard practise in most of the stores that if you are buying something and deciding to pick it up, you might have to come back if there are some parts missing which happens very rarely. It was not our intention to make you unsatisfied. We are hoping you will visit us again and give us an opportunity to change your opinion about us and earn your business.

Paulina in Mississauga
Paulina in Mississauga
4 reviews Mississauga, ON

First Review

10/10

New Furniture for Bedroom

I bought furniture a few years ago for my bedroom. There was a lot of variety to chose from and it was very quick and easy to order. It was also very easy to assemble and hold great!

Approximate cost of services:
$1,500.00
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Company Response

Thank you for your review! We really appreciate your opinion

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Smart Furniture

We offer quality furniture in a variety of colours, fabrics, wood finishes and styles. We import directly form top European manufacturers so as to deliver that truly authentic feel. Our aim is to target people with exquisite taste and style. Most of our pieces can be customized. You can choose ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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