Tartan Homes Corp

Builders
Gloucester ON
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HomeStars  >  Builders in Ottawa  >  Tartan Homes Corp  >  Worst customer service EVER
Private User
Private User
Private User reviews Russell, ON
0/10

Worst customer service EVER

Moved in to our new build in November 2018 - less then 2 yrs ago. Noticed that the front step had a few cracks and little crumbling spots. It was mentioned during the walk through but we were told it would be taken care of on our 30 day - it was not written down. Since our 30 day was at the end of December our step was covered in snow and the defect was not visible. We were assured this would be taken care of with our one year deficiency jobs. Significant scaling was noted in February 2019 and it was brought to Tartans attention. Over the course of the year the step continued to deteriorate. Two tradesmen came to look and both gave the distinct impression that they believed there was an issue with the concrete itself. Tartan refuses to budge. They are stating it is because we used salt. We did not. Please see pics attached.

Approximate cost of services:
$0.00
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