Clear View Plumbing And Heating

Heating & Air Conditioning
Calgary AB T2B 2X3
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Heating & Air Conditioning
Clear View Plumbing And Heating
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Reviews for Clear View Plumbing And Heating

Average customer rating:
6.7 10 (457 reviews)

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Michael in Lake Bonavista
Michael in Lake Bonavista
1 review Calgary, AB
10/10

Main Drain Clog

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We called Clearview because there was water all over the floor in the basement. Whenever any of the drains in the house were used, the basement drain bubbled non-stop. Darrin came over to help us out and it was a job well done! Darrin was quick, professional, and really seemed to know what he was doing!

Approximate cost of services:
$550.00
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Company Response

A drain bubbling mysteriously. . . You're hard pressed to find a more ominous sign that something isn't right below your house! Quite often it's a backed up drain that can be cleared with a simple augering, but sometimes there can be a larger problem at hand, such as trouble roots that can come back after the problem has been "resolved". If you have reoccuring issues, I would strongly suggest getting a video line inspection (Same drain clogged within 6 months? You should get a video inspection to get to the "root" of the problem!)

Thanks so much for your business, and thanks again for helping us win the Plumbing Consumer Choice Award for Calgary in '09!

Wendy and Ed in Huntington Hills
Wendy and Ed in Huntington Hills
1 review Calgary, AB
10/10

Clogged toilet, backing up main drain.

It's never a good thing to have to call a plumber, it's even worse when your toilet is clogged beyond home repair! When we first called Clearview, we figured it would be business as usual - a phone quote, an hourly rate, get in, fix the issue, get out. Needless to say, we were both pleasantly surprised. Of course, our toilet has been cleared and our drain isn't backing up, but it's not just what they did - it's how they did it. Although we couldn't get a phone quote (they don't work on an hourly rate!!) Dustan came out and told us exactly what he needed to do and how much it would be before he did any work. We were informed of the service charge before he came out and there were no surprises! We didn't feel anxious, as we knew exactly what needed to be done and for once a company was able to keep that quote to the penny that they promised! It's true, with the business the way it is we were bumped out of our time slot due to an emergency on a previous job, but we were impressed with the office staff. They gave us plenty of phone calls to let us know the situation and make sure the hadn't forgotten about us. When Dustan did arrive, his professionalism was outstanding. He was incredibly polite, he didn't mind explaining everything he was doing to us, he took his time and did the job right (time isn't an issue when there isn't an hourly rate... no clock watching for us or the tech!) We're both very impressed with every aspect and we've already reccommended them to friends (and will continue to do so)!!

Approximate cost of services:
$510.00
1 of 1 people found this review helpful.
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Company Response

To Ed and Wendy: Occasionally I'm asked why I got into the plumbing and heating industry. It isn't always the most glamorous work, it isn't always the most comfortable work and it definitely isn't the easiest work a person can do and that goes double for running a plumbing and heating business! But this is EXACTLY why I started in the first place. Although the goods and services we provide are furnaces, leaky pipes, clogged the real job is ensuring the customer is always satisfied and comfortable at the end of the job. This is a prime example of what we so kindly brag about - our customer service. Most people think that customer service starts and ends in the office. It absolutely starts there, but we like to think of our technicians as some of the most skilled customer service reps we have! Of course, the nature of the business is unexpected, rarely booking more than days in advance, and when emergencies happen we do occasionally have to prioritize, but our Customer Service Team in the office does everything in their ability to give you as much notice as they have. We know you have a life to live! We just want to thank you for being as gracious and understanding as you were, it really makes it worth it at the end of the day. From all of us at Clearview, thanks for your kind words, we certainly look forward to helping you, your family, and friends for years to come when you need us most!

Craig in Cranston
Craig in Cranston
1 review Calgary, AB
10/10

No heat!

I called Clearview when I noticed my furnace wasn't working! They sent over Emmerick. I was very happy with the job he did, the house is very warm now and the furnace is working well. He was very honest, straight forward and it was very nice to see a young technician like Emmerick be as thorough as he was. Thanks!

Approximate cost of services:
$340.00
1 of 1 people found this review helpful.
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Company Response

Hi Craig, happy to hear we could help! Glad your furnace got sorted out - a reliable furnace is invaluble with the extreme weather we can get here in Alberta!

Marla in Southwood
Marla in Southwood
1 review Calgary, AB
8/10

Furnace Repair

but now it's humming beautifully, thanks to Emmerick from Clearview! Emmerick came over and I was impressed by how quick and efficient he was, I'd reccommend them. Emmerick was polite, friendly and took care of my noisy furnace! Thanks!

Approximate cost of services:
$105.00
1 of 1 people found this review helpful.
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Company Response

Thanks Marla! There's nothing worse than a noisy furnace. Although it doesn't always mean you're not getting heat, it doesn't mean you shouldn't get someone to fix it! We even had a customer get us to fix her noisy furnace because it was so loud it was scaring her cats! It might seem silly, but if it's making a customer (or their family. . . including pets!) uncomfortable, we need to fix it!

Anonymous in Altadore
Anonymous in Altadore
1 review Calgary, AB
10/10

Clogged Kitchen Sink

We needed a plumber to come over because of a block in our kitchen sink drain. Todd came over and fixed the problem straight away. I liked that he was not only quick and able to resolve the problem fast - he was approachable. He had no problems answering the questions I had and was interested in getting to the root of the problem; not just a quick fix! Thanks Todd!

Approximate cost of services:
$425.00
1 of 1 people found this review helpful.
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Company Response

Dear customer,
I'm glad Todd was able to help your drain situation. As you mentioned, it's often best to get to the root of the problem to ensure a larger issue isn't causing a slow or blocked drain, as it could cause repeat blockages in the future! If you want to ensure you don't have some troublemaking treeroots or anything else at the 'root' of your problem that augers and snakes can't always inform you of, I would take advantage of the special we have on video inspections! Check out our website (http://www.justcallclearview.ca) and find the Video Inspection (as well as other) coupons to help you $ave on peace of mind!

Jackie in Mount Royal
Jackie in Mount Royal
1 review Calgary, AB
10/10

Leaky Toilet

I called Clearview when I noticed my toilet leaking non stop! They sent Darrin, I showed him the leak and he took over from there! The work was very good, Darrin was fast and efficient and made sure everything was left neat and tidy!

Approximate cost of services:
$340.00
1 of 1 people found this review helpful.
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Company Response

Great to hear that Darrin helped you out and made sure it was tidy afterwards! What good is it having someone over to 'fix' something if they leave it a mess! We try to set the standard of making sure our jobsite is as clean or cleaner than when we got there! If it's ever anything less, let us know!

Jackie and Dave in Altadore
Jackie and Dave in Altadore
1 review Calgary, AB
10/10

A broken furnace

We called Clearview because we had no heat coming from our furnace! They sent Emmerick, who was great! He was able to diagnose the problem and come to a solution while being quick and efficient. He was personable, professional and quite friendly! Everything was working great when he left, but shortly after we had no heat again! We were impressed with how Clearview handled our callback. Emmerick came over again and he was able to see that it was a seperate mechanical issue entirely; had it been related to the original issue there would have been no charge whatsoever! He was able to fix it and we've been enjoying a nice warm house ever since! It was a great experience starting with the office staff all the way down to the technician! Thanks!!

Approximate cost of services:
$1,580.00
1 of 1 people found this review helpful.
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Company Response

Unfortunatly callbacks do happen on occasion and as unfortunate as it is that we weren't able to get both mechanical failures in the first call, I'm glad you still had a great experience with us! From time to time there are issues that arise that are unforeseeable and we appreciate you understanding! Of course, in this scenario, because it was a seperate issue entirely it was a billable call, but make no mistake: If there is an error made on our part, PLEASE don't hesitate to call us back! We will keep coming out until the job is done - no questions asked, (ok, we may ask a few questions, but just to make sure we're prepared for the job at hand!), at no charge to yourself. Thanks again for giving us the opportunity to serve you. We're happy to hear you had a positive experience, even with the given circumstances and we look forward to serving you in the future!

Mark and Nicole in Strathcona Park`
Mark and Nicole in Strathcona Park`
1 review Calgary, AB
10/10

Clogged Sink Drain

Before I decided to call Clearview, I tried a number of things to clear a blocked drain in my kitchen sink. I tried everything I could think of: Drain-O, I snaked the line, took the trap apart but my sink was still blocked! When I ran my dishwasher and water backed up so bad it was leaking through the ceiling, I decided to call Clearview. Todd came over and cleared the line in a snap. He was friendly, easy to get along with and he even cleaned the site after he was done! Now my drain is working great and I have Clearview to thank!

Approximate cost of services:
$425.00
1 of 1 people found this review helpful.
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Company Response

Thanks for the review Mark and Nicole! Sometimes a blocked drain is an issue easily resolved with house hold methods, but when that doesn't work it's time to call the professionals! Backed up drains can be caused by many things, some are able to be flushed out with chemicals and water pressure whereas some need a physical auger to remove. If you've had reoccuring problems, the best thing you could do to ensure that it doesn't happen again is to book a video inspection. This will show us any and all blockages down the line that may be larger problems, such as root clusters in the line!

Right now we have a coupon on our website (http://justcallclearview.ca)for a video inspection for the low price of $49! (Typicaly over $250)

Make sure you call us to book the video inspection, because your peace of mind is worth it!

Hoonan
Hoonan
1 review Calgary, AB
8/10

Furnace Repair

We called Clearview because we had no heat! Emmerick came over and was able to diagnose and solve the problem for us. The repair went well and we are happy to have peace of mind about our furnace before the winter months!

Approximate cost of services:
$450.00
1 of 1 people found this review helpful.
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Company Response

Thanks so much Hoonan! So happy to hear that you had a great experience and you're at ease about the situation with your furnace! They say "an ounce of prevention is worth a pound of cure" and this is equally true about furnaces! Regular maintenance and inexpensive yearly tune ups can catch any issues before they become costly emergencies! Make sure you check out our website (http://www.justcallclearview.ca)for coupons and information on our $99 Pre-Season furnace tune up specials!

Andrew in Hawkwood
Andrew in Hawkwood
1 review Calgary, AB
10/10

Bathroom Rough In

We had Todd come over to rough in our basement. He was so professional, he did great work and overall just a very nice guy! I would definitely recommend him and his company in the future, in fact, there is still some work to be done and we can't wait to have Todd come back to finish it up for us!!

Approximate cost of services:
$1,590.00
1 of 1 people found this review helpful.
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Company Response

Glad to hear that the rough-in went well! That can be a nightmare if it isn't done right the first time. Thanks for the recommendation, we're looking forward to having Todd back to serve you in the future!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Clear View Plumbing And Heating

Here at ClearView Plumbing and Heating we have Two Clear Rules: 1. Do whatever it takes to solve every problem right and leave every customer smiling. 2. When in doubt, see rule #1. This is our promise to you, our customer. We view our jobs not as trades-people, or as ...
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