- Approximate cost of services:
- $350,000.00
Front and Back patio and side walk way
Patio, interlock lift and relay
regrading and relaying interlocking stone around house and driveway
I gave Jill a quote on lifting and re laying pavers for her driveway side walkway and back patio. The problem was that water was flowing into the homes direction instead of away from it. As we conversed I did assure her that the paver’s were indeed available because I contacted my supplier and they told me that there was limited available but enough to what we needed to make our repairs to her paver’s. However when we had this conversation and when Jill gave me the go ahead that we were rewarded her job 2 month’s had passed and a supplier is not going to hold a brick for anybody without a deposit and seeing how we did not get our contract signed for 2 month;s later I did not know if Jill found another contractor. Once the contract was signed I did not pick up a deposit check from her right away, however once we started the job I had informed Jill 3 days into the project that we needed a deposit, She said she needed 2-3 days to transfer the money into her account and I said this was fine.
When it came to the stage that we needed new bricks I told Jill and we presented her with 3 pavers that were of the same cost and look to what she had, she told me they were not satisfactory and I told her I can supply 3 more paver’s but that these were at a higher cost. She said ok and picked a tumbled paver and told us to proceed. When it came to the end of the project we threw garbage away for her at our cost and di not charge her for it, the broken planter she is claiming we broke was already broken I assure you. She had stated she wanted it replaced with another one that is much bigger than the one she apparently had, I had told her no way. But out of good faith I deducted $50 dollars from the bill. I don’t give any of my customer’s grief, I always tell my guys to do a little more for our customers because want our clientel to always feel great that they chose Bon Gro Landscape and Design Ltd. as there company to beautify there home.
Everyone of our customer’s has had a great service from us and we deal with hundreds of clientele each year. Even once a job is complete we don’t ask our customer’s for the balance for at least 3 days to a week once the job is complete , our customer’s call us to pick up our money and they give it to us with a smile and gratitude that they chose us
Sincerely
Sal Zambito
Project Manager
interlocking driveway, walk way and patio.
Interlocking on driveway and Flag stone porch
Full landscape front & back yard
interlock and flagstone plus design
Welcome to Bongro Group!
Quality landscaping increases the value and beauty of your property, brings a peaceful atmosphere to your home and expresses who you are. At Bongro we customize each project to suit your individual needs and envision your dream surroundings. Our team of qualified landscape professionals will create your dream vision regardless the task.