Action Movers

Go somewhere else. Do more research. These guys are like second rate used car salesmen and they treat you like it. Yes I'm sure they've done some good but I used some guys through uhaul last year and they were amazing. Nothing scratched or broken. So I call up after reading a review on here stating the price was quoted low and then they were charged a ridiculous amount. Well I can attest to this. Talked to Bal, told him my situation. Financially don't have that much so I would need a move from downtown Vancouver townhouse, ( very simple in and out ) to a condo in New West ( more complicated but elevator on hold ) was guaranteed it wouldn't be over $700, repeatedly assured cause I had read the review. Told him the elevator was on hold from 12-3 on the Sunday. Let's get three guys to make sure we hit this time. Was told no problem, if they get to the new place early just send them for lunch etc... It was all fun and games. Seemed like a perfect fit. Stress gone. So 2 guys arrived late. Didn't get there till 9:30. Asked where the third was and was told someone called in sick and they pulled another guy off this job. I said we need him to get out of here on time. Then the calls began. Between the three of us must of called every one in the company. No one returned our calls. All day. So we leave the townhouse around 2 pm now. Missed the elevator. Pleaded with the property manager to allow us some time. Got charged off hour rate. Almost double. Was supposed to be back in can by 4 pm to do a final walkout of the townhouse as that would be the only time without anyone missing work. Yep. I had to miss work. Bal finally decided to get back to us around 4:30 ish? Sent one guy to help. Took about an hour. I had to help. So did my girlfriend. Keep in mind all this time the movers were trying to contact their personal friends to help out. Anyone. They said and I quote " if we had the three guys this morning we would of been done long ago " money would of been saved. $1000. Actually when Bal actually got back to the movers he told him flat out charge me the whole thing plus one hour at 3 man. He couldn't of cared less. I was told this is the way the company is. It's disturbing they run it like this. Bal acted all condescending saying he will discount it for me. To $1000. $300-$400 more than I was told. With the guys saying it should of been done HOURS ago!!! The final bill came to $994.98. I paid visa. They took $995. They will write a response in apparently an aggressive tone saying how this is all my fault. It wasn't. I have the movers to back me up. This just scratches the surface. Please do better research than me. Don't let this be you writing a review. Avoid. Why leave your hard earned money to chance. Cheers,