Supreme over the last few months have installed a new front door for us, and most recently, garden doors out to our deck. We were impressed with them right off the bat, as we felt their communications and quotes were brisk and fair.
We had a major issue arise at one point, due to an honest mistake by Supreme, which required another trade to be called in for a couple days of work. While this delayed our garden system installation by several weeks, we know that Karl and Dave worked very hard to keep us happy and deal with the issues behind the scenes. Extra costs which undoubtedly were accrued were never brought up with us whatsoever. Supreme immediately assumed responsibility, and the way in which they handled the situation exceeded our expectations.
We were so fortunate especially we feel to have had Kevin and Greg install our garden doors. They spent all day ensuring the work was done perfectly and finished attractively, inside and outside the home. They checked in often to ensure I was pleased with the appearance, and specifically the way in which they finished the exterior of the home. We appreciate their hard work and attention to detail immensely. Ryan and his colleague also did very nice work on the front door install.
Things could have gone pretty South when we had our problem come up. Instead, Supreme handled things exactly like accountable professionals should, and for this we will undoubtedly use them for our upcoming new windows and recommend them to others.
Thanks again Karl and Dave. You were both great.
- Approximate cost of services:
- $6,000.00