Seven years ago they put in our new kitchen cabinets. The service was fantastic. Now One of our handles broke on our cabinet door. I went back to Jan cabinet to buy a new handle. The first response was they never sold this type of handle before Or it was done by a contractor. We went directly to them to have the cabinets built and installed. They found the handle on a website and gave me the model number. I asked what should I do with the model number? They told me that there's a place near Home Depot in Burlington that I can get that Cabinet Handle. I just had a feeling that they didn't really want to help me.
- Approximate cost of services:
- $5,000.00
- Company Response
The handle in question is no longer available from our suppliers, we spent considerable time to find a reputable company that carries the handle and referred you to them directly. Sorry we could not help you further, however we felt that given the situation it would be more cost effective for you to deal directly with the company that carries that particular handle.