Furnace installation was smooth and perfect. In and out in under 4 hrs with old furnace removed.
Thank you for taking the time to write us a great review. We really appreciate it and your business too.
I always wait a few days to write a review to ensure that the experience after the installation is as good as before. So far, it is!
Russ responded immediately to my original enquiry and set up a meeting with him and his son Andrew to present a proposal on a new furnace and AC to replace our 17 year old equipment. I already had quotes from other suppliers so knew the general cost range of the equipment.
Our existing units were still functioning but did not keep our home uniformly heated or cooled. To run the AC motor fan 24/7 was expensive and even then it did not even out the temperature satisfactorily. Russ recommended a new Goodman furnace and AC unit, provided answers to my many questions and left us with a quote which was below others we had received. There was no pressure at any time.
I spent a couple of days online, checking out the equipment against other manufacturers and convinced myself of the quality of Goodman based on owner testimonials and expert reviews. In addition to the quality of the equipment and the fair price, I was impressed with the testimonials on Bow as a contractor. Contractor quality was mentioned most frequently as a source of satisfaction or dissatisfaction with new equipment installations regardless of manufacturer.
Russ and Andrew removed the old furnace and AC, made modifications to bring the system up to current standards and installed the new equipment in approximately 8 hours. They were quiet, efficient and tidy.
With the wide swing weather of the past 2 weeks, we have had a chance to operate both the furnace and AC. Both have operated flawlessly, quietly and most importantly, have provided even temperatures throughout our home. We run the low speed setting DC motor 24/7. With a 10 year parts and labour warranty on both furnace and AC, we feel we have made a good decision with good products and an excellent contractor.
We will provide another review after a few months of gas and electrical bills as well as if we ever have the need to take advantage of the parts and labour warranty.
Thanks Bob for taking the time to write us a great review. The recent weather has given you a chance to test both the furnace and the air and I'm happy you're satisfied with the performance of both of them. Thanks for referring us to your friends. We really appreciate your business.
They were very honest and professional. Explained our options and made the entire process very easy. We would recommend them to everyone.
Thanks Matt we really appreciate the great review. We really like it when people are happy with the quality of our work. It means we did our job right. If you have any questions or concerns in the future please don't hesitate to contact us
Remove replace furnace and air conditioner and hot water tank in the spring of 2019. They were professional and efficient in all aspects of the job. They went above and beyond with furnace install and created ceiling height in key walkway. Also they were very helpful with all aspects of rebates and working with 3rd party to do the “blow/leak test” with the authorized company. I would (and have) recommended them for other work.....including more work for me.
A great experience all round.
Thanks Rob. We appreciate you taking the time to write us a great review and thanks for the extra business and referring us.
Timely response to call. Arrived quickly to provide quote. Offered good information. No pressure. Great service.
Thanks for taking the time to write us a great review Donna. We really appreciate it. I don't like pressure salespeople so we don't pressure people either
They were outstanding,Russ worked around my schedule he went above and beyond what was required.for any future work needed he will be the first I call
Thanks for taking the time to write us a great review. We believe in working around your schedule and not having our customers work around ours. Above and beyond is what our customers deserve.
Russ is very knowledgeable about the products that he sells.He is very professional in his work.He answered all the questions I had and did not try to upsell.He is a honest and straightforward person.I have complete faith in him and his son Andrew to do a good job for a fair price.
I have always tried to give people what they want and need not to upsell people into something they don't really need. That's old school but so am I. Thanks for the great review we really appreciate it
Great work and great advice! Was advised about all of the energy saving rebates and what was right for my projects. Have already recommended them to friends and will continue to use them for all my HVAC needs.
Thanks for the great review and thanks again for referring us we really appreciate it
BOW HOME COMFORT SYSTEMS HAS OVER 25 YEARS OF EXPERIENCE INSTALLING AND SERVICING HEATING AND COOLING SYSTEMS.
We strictly service residential customers, allowing us to focus on the things that matter most to homeowners: quality work done right the first time.
Russ Bow, owner of Bow Home Comfort Systems, has been taking care of any customer that comes his way since day one. He puts pride into his work, where he can truly show his customers how much he appreciates their business. Russ’ son, Andrew, also works for Bow Home Comfort Systems.
Russ has his gas and air conditioning tickets. Andrew holds his gas ticket. Bow Home Comfort is fully insured, and can also offer Ontario Power Authority rebates on applicable purchases.
Russ and Andrew always tell their customers to be wary of those who condemn your home comfort system. They know a fix is usually at hand, and they are happy to help their customers get a few more years out of their appliances before replacing. They know you have a budget and do what they can to suit it. Additionally, they put their efforts into the little things that separate decent work from fantastic work, like:
Using drop cloths to prevent a mess
Performing their work neatly
Respecting their customers’ homes
Putting customer satisfaction above all else
Bow Home Comfort respects you and your home – this isn’t just another job. There are no salespeople, no warehouse, and no ad campaigns. Just honesty and respect, at your service.
Contact us for a free consultation. We would love to hear from you!