Bow Home Comfort Systems

Heating & Air Conditioning
662 Lauderdale Ave London ON N5X 1M7
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Bow Home Comfort Systems
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96%

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Reviews by rating (past 12 months)
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Best of 2020 winner 2 timesBest of 2020winner 2 times

Reviews for Bow Home Comfort Systems

Average customer rating:
9.8 10 (81 reviews)

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John & Karen H in London
John & Karen H in London
0 reviews London, ON
10/10

New Water Heater + Gas Furnace & Air Conditioning annual service

Russ & Andrew are very punctual and wearing all the necessary ppe due to Covid 19. They took no breaks and didn't stop working during their entire visit. They used drop sheets to prevent any spills on our floors as they lugged a new water heater in and the old one out. When they finished they left the work area with zero dirt or trash. They did a very thorough job on servicing our equipment. Far more than the two previous service companies who have performed our annual service. We live in a condo community and I will be recommending Bow Home Comfort to all of our residents. Thanks, Russ & Andrew. Your professionalism in times of the pandemic really stand out.

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George Mathew in London
George Mathew in London
0 reviews London, ON
10/10

AIR CONDITIONER INSTALLATION

Russ from Bow Home Comfort Systems installed my new air conditioner in 2019 and they did an excellent job. They are very efficient and their price is reasonable. I will recommend their services to others.

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Company Response

Thanks for the taking the time to write us a great review George. We really appreciate it.

Private User
Private User
Private User reviews Toronto, ON
10/10

Furnace install

New furnace installed in difficult COVID situation. No issues post installation. Everything was done on time and as per agreement, no surprises

Thank you

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Company Response

Thank you for taking the time to write us a great review. We appreciate you trusting us to install your new furnace in these difficult times. We wore masks and gloves and respected social distancing of the occupants. Thanks again.

sebastian.jocz
sebastian.jocz
0 reviews Dorchester, ON
10/10

Home

Father and son business, couldn’t be happier with their service. They replaced our furnace, water heater and AC. Good price and exceptional workmanship. I would use them again and highly recommend them to anyone.

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Company Response

Thank you Sebastian for taking the time to give us such a great review and trusting your home to us as well. If you need anything else in the future we'd be happy to help you. Thanks again and stay safe.

HomeStars in Toronto
HomeStars in Toronto
1 review London, ON
10/10

Installed new furnace

They were amazing. My furnace died completely and they managed to get me a furnace the next day and went out of their way to install it on Christmas Eve so I didn't have a cold uncomfortable Christmas!!

I very much appreciate them and the fact that they went out of their way for me!

I would recommend them 100 time over!

Thanks to Bow Home Comfort!!

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Company Response

Thank-you for the great review we really do appreciate it and we're glad that you had a warm Christmas holiday.

sunview71 in London
sunview71 in London
1 review London, ON
10/10

INSTALL NEW FURNACE/ AIR CONDITIONER TAKE AWAY OLD PROECT WAS SEAMLESS WELL DONE!

I contacted Bow Home Comfort regarding my 35 yr old on/off again furnace. After discussion of new furnace options, 10yr warranty, including labour and parts, price, I proceeded with the purchase with confidence of getting the right furnace suited to my home, it was then the removal of the old and replacing with new. Russ and Andrew are knowlesgable, pay attention to detail, work effectively and efficiency together, end of job everthing was cleaned up and they are likeable people. They showed me how to work the furnace, airfilter, emergecy on/off switch. Their policy is to call anytime and no question to them seems dumb, they are willing and have put my home comfort at ease.

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Company Response

Thank-you for taking the time to write us a great review we really appreciate it. And yes we believe there is no such thing as a "dumb" question and your home comfort is very important to us.

james220
james220
1 review London, ON
10/10

Furnace

They were prompt and did an excellence job.
There was nothing that disappointing with the installation.

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Company Response

Thanks James we really appreciate the great review.

carpy03
carpy03
0 reviews London, ON
10/10

New furnace

Furnace installation was smooth and perfect. In and out in under 4 hrs with old furnace removed.

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Company Response

Thank you for taking the time to write us a great review. We really appreciate it and your business too.

HomeStars in Toronto
HomeStars in Toronto
0 reviews London, ON
10/10

Good Service, Good price, Good equipment, Good Experience

I always wait a few days to write a review to ensure that the experience after the installation is as good as before. So far, it is!

Russ responded immediately to my original enquiry and set up a meeting with him and his son Andrew to present a proposal on a new furnace and AC to replace our 17 year old equipment. I already had quotes from other suppliers so knew the general cost range of the equipment.

Our existing units were still functioning but did not keep our home uniformly heated or cooled. To run the AC motor fan 24/7 was expensive and even then it did not even out the temperature satisfactorily. Russ recommended a new Goodman furnace and AC unit, provided answers to my many questions and left us with a quote which was below others we had received. There was no pressure at any time.

I spent a couple of days online, checking out the equipment against other manufacturers and convinced myself of the quality of Goodman based on owner testimonials and expert reviews. In addition to the quality of the equipment and the fair price, I was impressed with the testimonials on Bow as a contractor. Contractor quality was mentioned most frequently as a source of satisfaction or dissatisfaction with new equipment installations regardless of manufacturer.

Russ and Andrew removed the old furnace and AC, made modifications to bring the system up to current standards and installed the new equipment in approximately 8 hours. They were quiet, efficient and tidy.

With the wide swing weather of the past 2 weeks, we have had a chance to operate both the furnace and AC. Both have operated flawlessly, quietly and most importantly, have provided even temperatures throughout our home. We run the low speed setting DC motor 24/7. With a 10 year parts and labour warranty on both furnace and AC, we feel we have made a good decision with good products and an excellent contractor.

We will provide another review after a few months of gas and electrical bills as well as if we ever have the need to take advantage of the parts and labour warranty.

Bob Dell
London

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Company Response

Thanks Bob for taking the time to write us a great review. The recent weather has given you a chance to test both the furnace and the air and I'm happy you're satisfied with the performance of both of them. Thanks for referring us to your friends. We really appreciate your business.

m.cwynar
m.cwynar
0 reviews London, ON
10/10

Furnace and air conditioner install

They were very honest and professional. Explained our options and made the entire process very easy. We would recommend them to everyone.

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Company Response

Thanks Matt we really appreciate the great review. We really like it when people are happy with the quality of our work. It means we did our job right. If you have any questions or concerns in the future please don't hesitate to contact us

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Bow Home Comfort Systems

BOW HOME COMFORT SYSTEMS HAS OVER 25 YEARS OF EXPERIENCE INSTALLING AND SERVICING HEATING AND COOLING SYSTEMS.

We strictly service residential customers, allowing us to focus on the things that matter most to homeowners: quality work done right the first time.

Russ Bow, owner of Bow Home Comfort Systems, has been taking care of any customer that comes his way since day one. He puts pride into his work, where he can truly show his customers how much he appreciates their business. Russ’ son, Andrew, also works for Bow Home Comfort Systems.

Russ has his gas and air conditioning tickets. Andrew holds his gas ticket. Bow Home Comfort is fully insured, and can also offer Ontario Power Authority rebates on applicable purchases.

Russ and Andrew always tell their customers to be wary of those who condemn your home comfort system. They know a fix is usually at hand, and they are happy to help their customers get a few more years out of their appliances before replacing. They know you have a budget and do what they can to suit it. Additionally, they put their efforts into the little things that separate decent work from fantastic work, like:

Using drop cloths to prevent a mess
Performing their work neatly
Respecting their customers’ homes
Putting customer satisfaction above all else
Bow Home Comfort respects you and your home – this isn’t just another job. There are no salespeople, no warehouse, and no ad campaigns. Just honesty and respect, at your service.

Contact us for a free consultation. We would love to hear from you!

CATEGORIES
Heating & Air Conditioning
PRODUCTS
RESIDENTIAL FURNACES, CENTRAL AIR CONDITIONERS,GAS FIREPLACES AND GAS LINES
SERVICES
REPAIRS AND MAINTAINCE ON ALL MAKES OF RESIDENTIAL FURNACES AND AIR CONDITIONERS
BRANDS
GOODMAN, AIRE-FLO, CONCORD, ARMSTRONG, AIREASE, ETC.
WEBSITE
http://www.bowhomecomfort.ca/
YEAR ESTABLISHED
1998
NUMBER OF EMPLOYEES
2
PAYMENT METHOD
chEque, CASH, VISA, MASTERCARD, SNAP FINANCIAL
LICENSES
yes
LIABILITY INSURANCE
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 TEARS
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.