Sterling Homes Edmonton

We are very happy with the professional and timely service that we received from Trevor on our doors that were not insulated properly and on our door handle that was broken. After finding out that we had a problem with the doors, Trevor very quickly replaced all of the weather stripping and fixed the broken door lock.

Ben has and continues to go above and beyond for me and my family. We have had some minor repairs that have had to be done and he always comes as fast as he is able and gives the highest level of service. He is friendly, honest, reliable and works hard. I wanted to recognize him and share our experience. Thank you Ben!

I purchased a house and took possession in April of 2018. Building the house was a stressful time but most employees were helpful and when we had a complaint and took it to the customer service department it was dealt with appropriately and fairly. Since then, I have referred my cousin to buy a home with Sterling as I thought their workmanship was great and I felt that they did a good job overall with our house. Unfortunately as he was closing the deal for his home, he was told that he would have to forgo the referral fee of $2019 that would have been given to us as he was "already getting a really good deal on the house". Unfortunately the purpose of a referral fee is to reward the people who are referring Sterling Homes as a company. Not give a home owner a better deal on the house. This is the 3rd family member of mine to buy a home in Westerra. We deserve these referral fees and it's extremely unfortunate that Sterling Homes would cut us out of the sale in this way. So please buyer beware when it comes to referring this company as there will be of no benefit to you.

We are very happy with the quick and efficient service Ben has provided us with our warranty and home issues. Our concerns are looked into quickly and follow up is provide to ensure everything is satisfactory.

Service Tech did a great job by doing fast service for our newly build home on a maintenance call for locks by 1 call and within 1 day . Good job Trevor

Have always been satisfied with the service provided by Ben our warranty tech. Any issue we had was promptly and professionally taken care of for us in a timely manor

We bought a Sterling Home about 5 years ago in the Westerra community. Even though out of warranty, Benjamin from the customer service department answered our phone calls and came to help us with our issues. Truly appreciate the efforts Sterling has put forth in improving their service department. Thanks again Ben and the Sterling Team.

We bought a new Sterling Home in Allard and noticed quality issues during extreme winter. We contacted the warranty team, Trevor and he scheduled a visit to our place. He thoroughly checked everything and submitted the work orders to rectify the issues.

We are very happy with his service.

Sterling Homes was our best option when we were looking for our dream home. It was the cheapest and at the same time it had all the upgrades that we wanted. The sales staff was very accommodating and honest about the background of our house. It was a quick pocession and it is our first house so we needed more attention and guidance but they were all patient and understanding. The warranty technician was also very polite when he came here and did all of the things that we have asked.

We bought a new home at Allard built by Sterling Homes last year. After purchase, there were few things need to be fixed. We are happy to have Trevor to come and fixed them quickly. Also he explained what caused the problem and gave suggestion. We appreciate your hard work!