Ontario Home Care

Carpet & Rug Cleaning & Repairing
316 Merritt Street St Catharines ON
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HomeStars  >  Heating & Air Conditioning in Thorold  >  Ontario Home Care  >  Called them to service a unit they installed
Private User
Private User
Private User reviews Saint Catharines, ON

Called them to service a unit they installed

Air was still under warranty but he said it was our fault so would not be covered apparently because we had not had unit serviced yearly. He had to come back when we couldn't be there and bad mouthed us to our tenants and even neighbours heard. Said the fault was our electrician and we had hired Mikey mouse no licensed person to do electrical where in fact it was a master electrician who did work in house and had not touched the air unit. He went so far as to say to tenant that we would be paying get through the nose! He said he had to put in like 3 lbs of gas in the unit and our electrician had screwed up our panel and he had to cut wires and plug in the air unit in a regular wall unit and told tenants not to do laundry. Called our electrician who came next day panel tested fine he hooked up unit with no issues. I had had plans of having other work done as in upgrading hot from electric to gas but won't be using Ontario Home Care. Even when we met him at the initial visit that day before he came back to do work he was very unprofessional and the "f" word was about every other word out of his mouth. I had paid him immediately be credit card when he phoned me (before I knew ew about the bad mouthing he did) with him saying he would mail the bill the next day. I had to make several contacts with him before finally getting bill and there is no breakdown of what he did or hours spent. Will not be using him again

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