After reading the 2 previous comments on A & C roofing, I now understand that ignoring warranty calls on defective workmanship is their modus operandi. I purchased an apartment building (12-plex) in Oshawa approx. 2 years ago. The building came with a 10 year (fully transferable) warranty on a roof that was completely re-done in 2007. There happened to be a leak in the roof which made its way to a unit on the top floor. I had my superintendent call A & C and ask them to come out and take a look at the problem. Well, my superintendent called, and visited their offices on at least a dozen occasions. At first they said they bought the business recently and that the fellow that did the original work was out east now and it wouldn't be fair for them to have to do the repair work and honor the warranty. Its a ridiculous argument (which I don't believe to begin with) but if you purchase a company, you purchase the goodwill, assets and liabilities. They then said they would come and take a look. They eventually did come and said they would send someone out soon to do the repair. After another half a dozen calls were ignored I decided to contact another reputable roofer. He confirmed what I suspected, that the original work done to the roof was of poor quality which caused the leak. The bottom line ... avoid these hacks at all costs. Poor workmanship to being with and they definitely do not stand behind their product and honor their warranty.
- Approximate cost of services:
- $18,000.00