Is this your business? Receive leads and respond to reviews. Claiming is easy and free. Claim this business

Elegant Sofa Outlet

Furniture
Markham ON
Write a Review
Write a Review

Recommended Professionals

97%(151 reviews)
79%(40 reviews)
97%(151 reviews)
79%(40 reviews)
HomeStars
Furniture
Elegant Sofa Outlet
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

0%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Elegant Sofa Outlet

Average customer rating:
1.5 10 (2 reviews)

Sort by

Private User
Private User
Private User reviews Toronto, ON
2/10

Not a good product; not good service

I Recommended the place to my friends who then bought a sofa and several occasional chairs. Yvonne, who served them,did not offer any advise on the material that was selected for the sofa and when it began to fray and come apart a year later, she told them they should NOT have picked that particular fabric for a sofa that would receive a lot of wear. The store refused to do anything. about the problem. I would not recommend this place.

Approximate cost of services:
$5,000.00
Was this review helpful?
S from North York
S from North York
1 review North York, ON

First Review

1/10

Custom order of Sectional Sofa

Elegant sofa Outlet in Markham will sell you 'custom made' sofa. You can actually customize size, shape, fabric etc... If they can deliver on their promises’ ? is a big question mark. For me all went well until they delivered my sofa in a wrong color. At first they wouldn't admit the mistake, then it became endless story from how the fabric in not available anymore, though will not allow me to choose a different color/fabric. Eight weeks later they are delivering the color I ordered (upholstery fabric only), but not in a design I ordered. They actually came to my place, strip the sofa off and put a new cover, only to discover that this time it had stitches where they do not belong. The next thing , they agreed only to replace pieces of fabric where the stitches are visible, Only now the fabric is not in the same direction as the rest of the sofa, leaving me with visible patches of colors.... and I paid them a full asking price.

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Furniture pros in Richmond Hill?