Mackie Moving Systems

I think every one on here is referring to the same set of delivery drivers in the Peel region. Recently ordered a washing machine and dishwasher from home depot.
On the day of delivery no one showed for the 4 hour window that we were given. 3 hours after the expiry of the window, we receive a call from the delivery guys saying they will be there in 30-40 minutes. When we repeatedly asked them what time that would be, we were repeatedly told 30-40 minutes, an hour and a half later still no one showed up. They then turn up 5 hours after the delivery window. One guy asks us very rudely "Where do you want it". I respond saying that they are about 5 hours past the window that we received, and 3 hours after the original 30-40 minutes. The extremely rude guy shouts at me : "Dont tell me bout no time boy". I stated that he should be apologizing for being 10 hours late, upon which he burst into a tirade of rude and abusive language, using the F-word and continuously cussing at me and my wife in front of our kids.
We refused to let him into the house for fear of the safety of our kids and threatened to call the police. Upon which they drove off.
We have since spent hours on the phone with Home Depot and in the store with our rep. We specifically requested not to send the same delivery team again for fear of more abuse and our safety. To our absolute shock and amazement, they then send the same delivery team round and the same guy sits in his car saying he will not deliver, The other guy explains that they had to accept the delivery and show up at our house, but did not have to deliver.
So a month later we are left with no washer and dryer and there is still no resolution in sight, nor delivery.
If you value your safety and want to avoid being abused and sworn at, make sure to refuse delivery from these animals.
They should never be in business, let alone have a contract with a reputable company like home depot. Its a shame and utterly disappointing to see the home depot name go down the drain due to this delivery company.
The store has had numerous complaints about the same 2 drivers, and its a shame to see that no action has been taken to get rid of them. Picture attached.