House Depot Home Services

Quality installaio work. Easy to work with. Looking forward to having more work done soon.

Mark did a great job coming into my house today and fixing the thermostat and heating issue. When we bought the house, the thermostat was not in an ideal location (next to the door) and it over-heat all the bedrooms while the living room remained cold.
We called Mark and him and his professional team came to my house and within a couple hours fixed the issue by relocating the thermostat in a more ideal location. They cleaned up after themselves and charged me a very reasonable rate. Highly recommended!

Mark and James happened to be available and came over shortly after I called about the furnace humidifier. which hadn't been working. Mark diagnosed the problem (the transformer) and replaced it quickly. The service was both professional and personable. We couldn't have asked for better treatment.

I must say all the "10 stars reviews" you can find about this business are fake and the business itself is fake. Just check the address of his "office". This person must be avoided at all costs.

The technician in my case was called to disconnect the AC unit and move it away from the wall in order to do the nessessary repairs to the exterior wall. It is a very easy job for the licenced professional. For $200 he cut the gas pipe and disconnexted the AC. After his visit the furnace stopped working properly and wouldn't heat. I never had a problem with the furnace and AC since i bought them 2 years ago. I contacted this house depot guy again and told him what happened. He was very reluctant to come back to fix the issue, especially when i emphasized that the furnace wouldn't heat after his visit. Nevertheless, I asked him to come and check it. Reluctantly, he agreed to come. When he came I asked him to check everything outside where he was working earlier disconnecting the AC unit. He refused angrily and said it's not the reason the furnace doesn't work. He started disconnecting all the wires on the thermostat then went downstairs and started disconnecting all the wires inside my furnace. While he was doing that he kept complaining that everything was done wrong in my home and the furnace was installed in some illegal way. I told him that the furnace was installed by Direct Energy and ESA came to check everything once it was installed and i never had any problems untill he came earlier to disconnect the AC. He then asked about my nationality and then was mumbleding something about russians (I am Russian). Again, i told him that the problem must be somewhere where he did the job earlier, outside of the house. The furnace always worked fine untill his visit. He got angry and said he's leaving and demanded his pay. I told him there's nothing to pay for. All i had at that moment was the thermostat and the furnace with most wires disconnected, -10 C outside, 11 pm and the technician that was supposed to fix it saying he's leaving. I told him to get out.

Next day i called another technician that was recommended by my friend. He connected all the wires back. He asked me: "Why would he disconnect all the wires?? Why dissassemble the thermostat??" He quickly found that the pressure checker was acting up and it didnt let the furnace heat. We went outside and found that the exhaust vent wasn't in a downflow position. As a result the water didn't go down the drain and accumulated inside the pipe. This caused the pressure checker to act up and stop furnace from heating. We positioned the exhaust vent in a downflow position and the furnace works perfectly now as it always did.

Well. How the exhaust vent got moved is a mystery and why would the house depot guy even touch it? No one else ever touched it since it was installed. Nevertheless, it was such an easy fix.

The visit of the house depot guy (when he came second time) was video recorded. Should i sue him?

Our new stove was delivered and we noticed that the stove receptacle needed to be rotated in order for us to use. Mark answered our call and took care of it quickly and efficiently! 90 mins from my initial call, we’re done! Thank you Mark!!

A very professional job done. Also thoroughly explained. Reinstalled bathroon light fixture. Thank you Mark!

Mark did a wonderful job. Very efficient, reasonably priced, and our heat was quickly restored...

Excellent service; very pleased.
This was an older electrical furnace and they managed to repair it.

Our boiler heating system, more than 20 years old were broken on Friday night, we called few companies, including Mark, from HouseDepot. His price was lowest. He and his crews installed a combi boiler, Noritz on Saturday morning and provided us with the heat by that night. Mark and his crew did a fabulous job by removing the existing boiler from the floor and removing all the 3” black pipe and other accessories belonging to the old unit. I highly recommend HouseDepot, and use their expertise in other fields such as electrical.

Mark came promptly and resolved the issue very quickly. He was also gracious enough to teach me a few things about wiring to do some small projects myself! Would definitely use again.