External Air Vent Installation
I discovered Mark and his company through Homestars. I called and requested a quote on the installation of an external air vent, a vent leading from my furnace room to the outside. Mark arrived when he said he would, and he bought his 'trainee' along too. His work was average at best and he honoured the quote that was given to me over the phone ($350). I will admit that $350 was a competitive quote relative to what some other companies were charging. Two things about the job that I wasn't too happy about are: upon completion, Mark remarks that he has to leave right away and scurries off without cleaning the leftover debris from the newly cut hole. This debris was left inside the home, at the base of the newly cut hole. and, 2, he, or his 'trainee', did not return some shifted furniture back to where he found them. He took it upon himself to grab my tenant's foot rest and use it as a stool, and proceed not to return it to the original spot.
- Approximate cost of services:
- $350.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Marco
This is third time you are changing reviews. first time you put some pictures, which the following is response to your first reviewI checked on the vent image you posted
1. I honestly do not see debris. The stones and gravels are part of the backyard garden and are not debris. with regard to moving the furniture: as we go to a jobsite, we expect the site to be accessible, but we had to move tons of furniture, tables, vacuum cleaner, dehumidifiers,,, to get access to the furnace(all for $350). Dear Marco, expecting us to move them back is really not fair.
2. when you wanted to pay, you said you do not have money and asked me to follow you to bank, which i refused and told you i am in a hurray. Thus you processed the payment through email transfer, which i had to wait another hour to make sure the payment is processed.