All Weather at Home Installation Services, a division of All Weather Windows Ltd.

Windows & Doors Installation & Service
Edmonton AB T5S 2K7
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Windows & Doors Installation & Service
All Weather at Home Installation Services, a division of All Weather Windows Ltd.
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Reviews for All Weather at Home Installation Services, a division of All Weather Windows Ltd.

Average customer rating:
8.3 10 (383 reviews)

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corine e in CALGARY
corine e in CALGARY
1 review CALGARY, AB
9/10

New windows

All weather windows was professional fast and clean. They put new windows on our entire house . Brenda our sales rep was great – very friendly. They prices were competitive.
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Approximate cost of services:
$10,000.00
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Company Response

Hi Corine,

Thanks for letting us know how things went! Don't forget you can get $100 gift card when you refer a friend. Take care, Fay

Ryan in Edmonton
Ryan in Edmonton
4 reviews Edmonton, AB
8/10

New windows for house

Great service. Good quality products. The salesperson was very knowledgeable and wasn't too pushy. Installation was quick and professional. The follow up customer service was also a welcome change from other companies. Definitely recommended

Approximate cost of services:
$2,000.00
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Company Response

Thank you for your business Ryan, we pride ourselves on our professional sales and installations services. Please remember our referral program as it is beneficial to you and your friends and family.

Best Regards,

The AWW Team

Megan in Calgary
Megan in Calgary
3 reviews Calgary, AB
10/10

Window Installation

I was very happy with the quality of the installation and the professionalism of Steve, the installer who came to my home. He even noted that the windows as ordered were the wrong size and insisted on re-ordering all the windows rather than installing them and fudging to make them fit. I highly recommend this company and Steve personally.

Approximate cost of services:
$5,000.00
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Company Response

Hi Megan, so glad to hear things went well. Don’t forget about our referral program: you can receive a $100 gift card and your referral would receive a $100 referral fee as well. Take care! Fay

Denise in Calgary
Denise in Calgary
5 reviews CALGARY, AB
5/10

Windows and doors replaced

The quality of workmanship in the install was wonderful. The workers were very messy and some damage was done to kitchen floor and walls. All windows needed to be washed and scraped and rooms needed vacuuming. Screens were damaged and were taken back for repair. It took weeks to get them back and looked like they had been touched up with white out. I am happy with the expertise of the install, trim and stucco repair. Disappointed with the look of used windows and screens.

Approximate cost of services:
$5,000.00
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Company Response

Denise, I am very pleased with your satisfaction on the quality of our products and workmanship. Although we pride ourselves on leaving customer's homes as clean if not cleaner than when we got there, it sounds like we certainly let you down in this regard. I would also not expect anyone to accept a screen that they felt was in "used" condition. Please contact me directly as I would like to discuss the cleanliness issue with you and have the screens in question replaced.

Trevor Derewlanka
National Renovation Sales Manager
All Weather Windows
1-800-232-9407

Peter in Edmonton
Peter in Edmonton
1 review Edmonton, AB
10/10

window purchase

We use this company regularly, for many many years. All Weather Windows have a very high quality windows and they are very energy efficient. Great quality and value! The staff are very friendly and knowledgeable. I would highly recommend this company for homeowners.

Approximate cost of services:
$20,000.00
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Company Response

Thank you very much for the opportunity to earn your business Peter.

Sylvane in Beddington
Sylvane in Beddington
1 review Calgary, AB
10/10

Total of 6 windows ( 2 levels)

There are a lot of companies to choose from and most of them seemed great. We chose All Weather Windows because this company not only had great credentials (i.e. Master Installers, great product quality) but their price was also very competitive and they offered special financing. So, there was really no reason not to choose them. They were very efficient, from the first sales call to the installation and cleanup. We are very satisfied. We got our windows installed very fast and everything went very smoothly.

Approximate cost of services:
$7,500.00
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Company Response

Hi Sylvane, glad to hear things went well!! Don’t forget about our referral program: you can receive a $100 gift card and your referral would receive a $100 referral fee as well. Take care!

Larissa in Calgary
Larissa in Calgary
1 review Calgary, AB
1/10

window replacement

The first year the windows were fine, I noticed some icing on the inside and some bowing with the up and down sliders, the service people came around and said they would look into it. Year 2 the problems started, the sun-stop coating melted off of the window because it was installed on the wrong side of the window. Then all my bedroom windows froze solid shut from the inside despite my humidity levels being within their specified levels (which are ridiculous considering that Health Canadaread more

Approximate cost of services:
$15,000.00
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Norman McLean in Edmonton
Norman McLean in Edmonton
1 review EDMONTON, AB
1/10

New windows and doors, installed

Delivery did not call, just showed up to drop off windows and doors in morning. One was missing and was brought later in the afternoon.
Measurements were taken but glass area of new windows was smaller than previous windows. There was a gap average of 3 inches per window around the 4 sides, which they then insulated. This would have worked better if the new windows were larger. They stated that the new windows were just a different style.
Installation was postponed twice due to weather. We wereread more

Approximate cost of services:
$10,300.00
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Company Response

Norman, it is unfortunate that your experience was not exactly what you had expected. Exterior renovations can be a challenge to schedule and of course we cannot control the weather. Delivery of your product was scheduled for the day before installation. Our customers are advised of this at time of scheduling. If the installation date was cancelled due to weather the following day, I can understand your concerns. We do attempt to reschedule weather delayed installs ASAP without any punitive results to any of our other customers that have also been booked in the following days.

As you can imagine, our installtion scheduler receives numerous phone calls in a day and returns them ASAP that day or the next morning on late day calls. Of course "prompt" is a matter of intrepretation.

Your installation went as planned, when the weather cooperated, and it is true that glass sizes can vary by window style or manufacturer. If our service technician determined the slider window was installed poorly or required replacement due to a defect, he would have no issues documenting this. We reward our technicians for identifying these types of errors as we strive for complete customer satisfaction and certified installations. If you would like us to inspect the window and your doors again please contact me directly and I will join the inspection.

In regards to your rebate, the form you received and the terms and conditions of the rebate clearly stated the form needed to be received by our office before December 31, 2011 and would be paid to you after your installation was complete and your balance paid. I am sorry this process confused you, but we still honored your rebate as a show of good will.

Customer satifaction is our number one concern and we take it very seriously. All Weather Window has been manufacturing windows and doors for 33 years and we have been installing windows for 16 years plus in Alberta.
We have been selected as the "Energy Star Windows and Door Manufacturer of the year for 2010 and 2011" by the Government of Canada and are one of "Canada's 50 Best Managed Companies" three years running. We are not perfect, but we correct our mistakes and always strive for continuous improvement.

Please contact me to resolve any outstanding issues you feel are pending.

Trevor Derewlanka
National Renovation Sales Manager
780-468-2989

Dez in St paul
Dez in St paul
1 review St. Paul, AB
7/10

New house

New house, all windows fit wonderful and operate smooth! Once we cleaned everything months later and started getting some light back due to living up north we started noticing dirt that was unable to be removed. We purchased triple pane windows throughout (around 23 large ones) and noticed the middle pane was dirty. We could actually see the suction cups used during manufacturing on the middle pane. We contacted the company and a service man came out and started doing his assessment, a largeread more

Approximate cost of services:
$28,000.00
What could this company do to improve their services?
Quality Assurance/Quality Control processes should be adhered to.
Any advice to offer fellow homeowners facing a similar project?
When receiving windows wash and inspect them right away, AAW have no issues with it being months later and replacing them but I would have simply sent them all back to begin with.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
Awards Earned
best_of_year earned
Best of Awards 2013
Winner 3 times
giving_back earned
Giving Back Award 2018
Winner 2 times

More about All Weather at Home Installation Services, a division of All Weather Windows Ltd.

All Weather Windows Renovations is now All Weather at Home Installation Services. We specialize in the manufacture and installation of windows and entry doors. We offer highly energy-efficient windows and doors that:
• save you money by reducing your energy costs up to 12%.
• help keep your home comfortable all year-round.
• reduce outside noise, and, depending on the amount of humidity in your home, will have a lot less condensation in cold weather.
• make a real difference in protecting the environment.

All Weather Windows’ InstallationMasters™ certified installers ensure professional installation:
• Five-year installation warranty.
• Comprehensive product warranty.
• Licensed, bonded, insured, WCB-Certified.
• Convenient year-round installation, even in winter!
• Knowledgeable staff ensures the job is done right.

ENERGY STAR® awards include: 2018 Sustained Excellence; 2015, 2013, 2011 & 2010 Window & Door Manufacturer of the Year; 2012 Participant of the Year.

Recognized as one of the 50 Best Managed Companies in Canada 14 years and running.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows, garden/patio doors and entry doors. Apex series offers exclusive V-weld techology that virtually eliminates air and water leaks.
SERVICES
Window, garden/patio door and entry door installation
BRANDS
Apex Alloy, Apex, Vantage, Viscount,
STYLES
Windows: Glider, Double Hung, Single Hung, Bay & Bow, Awning, Casement, Fixed, Picture Entry doors: steel, luxury woodgrain, textured fiberglass, smooth fiberglass Garden/patio doors: metal clad wood french doors, steel, pvc, wood and fiberglass sliding doors.
SPECIALITIES
Supply & Installation of Windows, garden/patio door and entry doors. Glass replacement services in Edmonton only.
WEBSITE
https://www.awhinstall.ca
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
900
PAYMENT METHOD
Cheque, Credit Card, Financing Available
LICENSES
Better Business Bureau, Installation MastersCSA CertificationWindow Wise
LIABILITY INSURANCE
Yes
DIPLOMAS
Fully insured, WCB, Bonded
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
20 year comprehensive, transferable warranty.
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