All Weather at Home Installation Services, a division of All Weather Windows Ltd.

I own a home in which this company had installed windows. Andy came to inspect my windows as there was a lot of ice buildup, even all the way around the window, and one window even had snow blowing in. He told me that my weather stripping on the window was in excellent condition, for its age. I pointed out that I had removed some weather stripping as it was in poor condition as I wanted to match it and replace it. He then noticed the missing weatherstripping. He stated my window was in good condition and that it was normal to have cold air blowing in. He suggested I blow a fan at the window to keep the ice from building up. I said I didn't think it was normal to have to point a fan at my window in winter to keep the ice from building up , but he insisted my window was in good working condition. I asked if it was normal to have snow blowing in and he said he couldn't see that. I mentioned that it was currently summer and that's why he couldn't see snow blowing in, however I did have pictures that I had submitted. In the report he wrote he stated I had poor airflow in my home and high humidity which contributed to the ice buildup. I asked for clarification on the poor airflow as I have ceiling fans and kitchen and bathroom fans. I asked how I had high humidity as he hadn't tested it using a hydrometer (a tool for measuring moisture in the air) and I was told that his findings were based on experience and multiple other factors. I actually tested my home for humidity using a hydrometer and my home is on the low end of average. I did ask why Andy did not use his equipment to measure the humidity instead of just stating an opinion, but I was never given an answer. Andy also reported that I had blinds and "heavy" curtains that contributed to the poor airflow and humidity. My curtains are not heavier than any other materials and I do not have blinds. I did note that the cracked plastic around my window was not mentioned at all and this company insists that my windows have not failed.

My impression is that this company will not guarantee it's work and will flat out make things up in order to not take responsibility for failing windows. In their website it states that ice buildup and air coming in the windows is reason for replacement. When they were in my home they told me it was normal. I have had 3 independent contractors in my home who all state that my windows were installed incorrectly and need to be replaced.

I can't say how pleased I am regarding the windows and installation on my 1958 bungalow, way above my expectations!

From Mike the sales representative, the delivery guys and especially the installation crew of Ernie, Robert and Kathy. The house was left clean every day, the fit, finishing and speed was unbelievable. Very, very nice people as well! I am thrilled!

I am having great difficulty getting The windows clean and streak free.
Can you please suggest cleaning options
I did what it said in the sticker but no luck.
Pam

Overall very disappointing. Two thirds (16 of 24) of the windows and\or doors were delivered with damaged frames and a transom window broken. None were not cleaned after being manufactured. Lots of silicone caked on the frames and glass. Took hours to clean. AWW took 12 weeks to figure out that they were not going to do anything to fix them until the windows were installed. Unfortunately had to pay for them prior to being delivered, otherwise would have not accepted them.

We had 2 very large old metal patio doors approximately 97 converted to windows with 2 upward sliders in each. Looks fabulous!

It was a pleasure working with sales rep Gord on replacing the window in my study with a larger window.

Did all my windows over a series of 5 years, one floor at a time, the final ones in the basement were done in 2023. All Weather did them all.
Can't really think of any problems, installation was when expected and on all 3 occasions the crews were great.
The product are vinyl windows, still a little frost build up on inside on those in the cold winter days (really cold days), but nothing like my old windows!
Would have loved solid wood or composite frames, but who can afford those...
I was over all pleased with the service and the product.

Extremely pleased with the customer service. The windows were installed on time. The workers cleaned up after themselves. They cut concrete in the basement to accommodate a larger window, with no mess left behind. They were not the cheapest nor the most expensive, well worth the money. Already notice a difference with our triple pane windows, our house is much cooler this summer. Looking forward to see the difference come winter.

Excellent sales service from Ryan and the installation by Ernie and Robert was professional and efficient. Took time to explain the process and what the benefits would be of our new windows. A very positive experience overall.

The rep Ryan was professional, on time, knowledgeable and very personable. The window was installed exactly as promised. The installers were friendly, professional (even in the rain) and cleaned up everything. I would, and have, recommenced All Weather and believe she ordered her window as well.