I have a 10 year old dishwasher that leaked on the floor.I called Butler and advised them that I was unsure of doing a repair or purchasing a new dishwasher. They advised it may be cheaper to repair verse purchasing .
I asked the cost of a Sevice Call to my home, to inspect the machine.
I was told that a service call would be $50.00, so for the cost of the call was reasonable to assist in our decision .
The service man arrived, made his suggestions to me and then provided me with a bill for $80.00 plus tax. I advised him of my previous conversation, he stated that $50 was for his travelling time and $30 is for his actual time on the premise.
I called the office and questioned the billing. I was informed that it's there policy.
Not Impressed by there hidden fees.The service man was nice, but I won't be dealing with Butler Appl , again
For a company that has been around for years, I would have expected a polished approach and delivery of information correctly.
- Approximate cost of services:
- $50.00