- Approximate cost of services:
- $10,800.00
- Company Response
Dear Joan,
We are sorry to hear that you had a less than excellent experience with us. We could not find any concerns that you mentioned here communicated to us on either the pick up day or delivery day. Full packing and loading may take extra time depending on how many loose items need to be packed and it is normally a full day job. You had more than 150 items. If you feel that an in-person estimate would be more beneficial, we are certainly taking this feedback very seriously and will implement it in the future. As far as the delivery is concerned, it was done in 3 hours and 47 minutes which is quite remarkable for this size of the load. Please note that the number of people involved in pick up and drop off was discussed with you and approved by you. We are committed to our very hardworking moving crews and always treat them fairly. If you still have any concerns, please do not hesitate to reach out to us, so we address them promptly.