Moved from London Ontario to vancouver island
I picked this company because I read some of the reviews and it was one of the best reviewed company. Rated 9.2 by 121 customers. That means very trustable for me.
However..
I have moved from london to nanaimo, sent funitures and my car on 15th of August and it is 3rd of September.
I still have not recieved my car yet, the dispatch manager doesn't even know where my car is. Said let me know right away and it's been 5 days. Their phone is not even working.
Although I recieved my funitures, missing a box. Some was broken, bad damage, and the guy who delivered it was almost forcing me to sign because he had to leave..
Please do not just pick this company.
I really wish some high manager of the company contact me so I can solve this problems..
I have not seen my car for 3 weeks now.. maybe I should call police soon.
- Approximate cost of services:
- $5,400.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Joe,
Thank you for sharing your experience. We have completed the delivery of your household belongings and the vehicle as well.We are terrible sorry for the delay and unpleasant experience you had with us. Whilst an apology will regrettably not alter the outcome of your experience on this case, we do extend it with sincerity.