Mackenzie Plumbing & Heating (1989) Ltd

Technician, Quaid, was polite, friendly &knowledgeable. He noticed a water heater exhaust pipe had not been installed correctly so did a necessary adjustment overlooked by previous techs as well as an anode rod replacement. Performed complete furnace inspection and explained and gave useful tips. Also did dust removal. Appreciated the thoroughness and advice.

Furnace was cutting out. Called and Luke arrived quickly. He fixed the problem with the furnace and I even showed him another issue we were having and he helped with the Air Exchange too! Above and beyond the call of duty. Thanks so much!

Great service from our technician! We called them because our existing tankless water heater was junk. He performed great diagnostics on the old one and let us know that the error that we were getting indicated it was not getting enough air. He checked the airflow and it was fine. He also showed me where the unit was leaking. He explained the options and we decided to rent a new one. The new unit laws us to have multiple showers going at the same time where the old one only allowed for 1 at a time Without anything using hot water, or you would just get a trickle of water. All in all we are very pleased with the new unit and the excellent service provided. I would highly recommend them.

Christmas Day water heater died on us. The very next day they provided service installed a new one by 8 AM they were here. We want to thank you very much

Cliff is amazing. He came into my home and made me feel at ease. He is very knowledgeable. Everyone I have dealt with in this company has been great. very happy.

The technician arrived within thirty minutes of my call. He was very courteous and professional. He found the problem right away and explained everything to me and also gave me helpful tips to use going forward.

Our furnace was not cycling properly. Tech was here within 3 hrs of call. Awesome service cause this was in December 2018 and we were not in a heat wave. Performed repairs and PM our furnace and gave advice as to my questions. Highly highly recommend.

Great service, very friendly and polite technician! He showed up early which was good for me and he even helped with an unrelated problem. Thank you very much Reliance MacKenzie!

The guys from Reliance Mackenzie did a complete professional furnace replacement including some new ductwork, condensate pump plumbing, supply and exhaust pipes, new power switch, and full cleanup in only a few hours. The new unit is running nicely.

Great knowledgeable peole. Mike, max and clayton installed my new furnace .really quick done in no time. I recomend this company. Hardworking people and they make sure the place where clean before they left. Thanks guys