Always Plumbing & Heating Ltd

As part of our kitchen renovation, Always Plumbing disconnected our sink faucet and plumbing. Because the technician did not leave our old faucet, it needed to be replaced -- an unexpected expense. During the reconnection, another technician indicated the new faucet would not fit, only to find out myself, after much time wasting at a local hardware store, that the faucet did indeed fit. The technician left without leaving the sink drains. Much more time was wasted with multiple trips to different hardware stores to find the appropriate drain for each sink.

Checked the working order of the back flow valve in basement. Courteous, proficient and helpful.

Had a full bathroom roughed in and finished over three different visits. Although their office process could use a lot of help, Tyler has a technician was exceptional. He even made great friends with our dog.

Brandon came to our home today to provide a quote. He was friendly, efficient and professional. He definitely knew what he was talking about and was able to answer all my questions

Just before the technician's arrival, I was feeling anxious about what he would tell me, as my furnace stopped working in the middle of the night and I had not had it serviced for several years. However, Steve put me at ease as he checked out the furnace and mentioned the various things that could possibly be wrong. He got the furnace working ultimately though he told me that it was showing wear and tear and discussed options going forward. I was thoroughly impressed with his knowledge and now, I must say, I have much confidence in this company

Prince came at midnight and got our boiler restarted; it was a loose wire that apparently had been knocked off from work we had done earlier in the day. I had to phone several times before I talked to anyone, despite Always advertising they are available 24 hours. I was a little disappointed with that, but Prince did a great job even tho he was not familiar with boilers. There was no charge for the service.

We purchased faucet ahead for 454. and a plumber came to install. Very efficient and explained problem we had with old faucet before installing new. Happy with the work completed.

Robert did an excellent job. He is very thorough and meticulous as well as very personable. Everything was checked house furnace as well as garage furnace. As well pictures were provided to facilitate a good understanding of the condition of the furnace.

We needed new house bibs and other hot water tank plumbing work done. Nathan did it very quickly and even sent pictures and a video. Highly recommended and would definitely use them again

Absolutely worst service ever! After 2 month still haven't recieved a quote I paid for!! Person was late pass his waiting time. So they said i have to pay half of his fee. After my complaint, I got a 3 quotes for thing i haven't ask for, but wairing for right quote!