We were in the middle of the hail storm on June 13, 2020. Called our insurance company on Monday, and rep from Epic came to our house on Tuesday. The work has been totally completed. There was a bit of a delay as one of the windows had to be replace and there was a backlog on receiving it. The crews doing the work ono our house were wonderful, Friendly, considerate, and clean. There was no music blasting , the dog did not get accidently let out. After the work was done, an inspector came from Epic to double check and to talk to us. I cannot say enough good things about the company. Especially compared to some of our neighbors' experiences.