North York
I bought flooring from Nadurra, then they found out the colour I bought was on back-order, so I waited 5 months for the wood to come in.
When it came in, I had to pick up the wood myself from the warehouse (surprise!). Then once I got a large portion of the wood up to the 2nd floor, I started opening boxes I found they had packaged 2 different colours in boxes all marked the same. They offered no solution except to refund me.
It was left to me to carry the wood down. A huge effort for nothing.
Then, they short-changed me on the refund.
They seem to have a nice product, good luck getting it/getting it rigth.
Customer service is obviously not their strong-point. I have nothing good to say about Nadurra.
- Approximate cost of services:
- $1,000.00
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