We ordered some items to be picked up at the Bowmanville Home Hardware. I wanted to call ahead to arrange for my wife to pick the items up as I had received a confirmation email that they were ready. It turns out they don’t answer the phones. My wife took a copy of the email directly to the store and knocked on the door, after no one answered she headed to the lumber yard beside the store. The employee there told her to knock on the door and was of absolutely no help to her either. There were two other customers waiting to pick up their orders as well. I am so frustrated by the entire situation. We want to give business to a smaller locally owned store. If they don’t want to help the customers then close up shop! If you can’t staff enough to have the store open, don’t open at all. There are a lot of businesses open during this pandemic without a hitch. I will never order from there again.
- Approximate cost of services:
- $100.00