Alberta Carpet Cleaning (Edmonton)

Carpet & Rug Cleaning & Repairing
Edmonton AB T5M 1T9
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Carpet & Rug Cleaning & Repairing
Alberta Carpet Cleaning (Edmonton)
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54%

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Reviews for Alberta Carpet Cleaning (Edmonton)

Average customer rating:
8 10 (91 reviews)

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Private User
Private User
Private User reviews Edmonton, AB
10/10

Carpet and furnace cleaning

After a tenant left our condo with her two dogs and a cat, I was sure that we'd have to replace the carpet. But they got it cleaned and even got the smell out-I highly recommend the bioclean. The technician's were professional, knowledgeable and couteous!

Approximate cost of services:
$545.00
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Company Response

Thank you so much for your kind words, our technicians take pride in what they do and it warms our teams hearts when we hear kind words like this! We appreciate you taking the time to let us know, and we are happy to have been guests in your home!

Thank you,
Evan
Alberta Carpet and Furnace Cleaning
780-455-2881

Lynn in Edmonton
Lynn in Edmonton
1 review Edmonton, AB
8/10

Carper clwaning

Mike was punctual, informative and did a terrific shops. He explained about stains and their removal and explained what products he used and the ones he offered. I would recommend Mike to anyone needing carpet cleaninf

Approximate cost of services:
$293.95
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Company Response

Dear Lynn,
Thank you for your review and for choosing Alberta Carpet and Furnace Cleaning! We work really hard to go above and beyond for our clients so it makes me happy to hear you went against your gut and went with us anyway! We take great pride in our work and it's customers like yourself that get to see the experience and service we offer compared to other companies.

We look forward to seeing you again!

Zowie in Edmonton
Zowie in Edmonton
1 review Edmonton, AB
10/10

Carpet cleaning

Technician Bogdan was right at the door the time he promised and done an excellent job.very friendly and told us if there’s anything we don’t like he will come back to fix it.of course we have nothing to complain about.will recommend them to everybody:)

Approximate cost of services:
$235.00
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Company Response

Good Morning Zowie,

Thank you so much for the feedback, I'm sure Bogdan would be happy to see this. We look forward to seeing you again sometime in the near future :D

Marco in Edmonton
Marco in Edmonton
2 reviews , ON
10/10

Furnace/carpet cleaning

I was very skeptical at the beginning when my wife called them. Picked up the phone and almost canceled already scheduled visit because of ACC well known (not a great) reputation. I must say, I was wrong. We’ve received an exceptional service. ACC&AFC guys spent extra time to make sure everything was done perfectly. They were professional, quick and efficient. I give them all stars.

Approximate cost of services:
$300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Dear Marco,
Thank you for your review and for choosing Alberta Carpet and Furnace Cleaning! We work really hard to go above and beyond for our clients so it makes me happy to hear you went against your gut and went with us anyway! We take great pride in our work and it's customers like yourself that get to see the experience and service we offer compared to other companies.

We look forward to seeing you again!

RJRK in Edmonton
RJRK in Edmonton
2 reviews Edmonton, AB
10/10

Excellent work cleaning white upholstered furniture

I have a three piece living room grouping which is white fabric (3-seat; loveseat, armchair) that had not been properly cleaned or maintained for the seven years since I moved to this location. A short time ago, when moving furniture, I happened to turn over one of the cushions and was shocked to realize how much dirt had accumulated over the years due to dust emanating from the furnace, combined with dust blowing through the windows each summer. I made a decision to call Alberta Carpet Cleaning having taken some time to do research on the Internet regarding cleaners in the metropolitan Edmonton region. I chose this firm based upon their reputation and the many positive comments and reviews posted by homeowners. Communication with office staff was excellent and I appreciate receiving a clear estimate of the anticipated cost of the service as well as detailed information regarding scheduling the appointment. The technician who arrived, Laben, was very friendly, and I appreciated that he took time to listen as I explained my concerns about whether or not the furniture could be restored to near-original condition. Laben listened to my concerns and then thoughtfully explained how best to proceed. As it turned out, cleaning the three pieces turned out much better than I had anticipated. Laben took a full hour working on the couches and, to my eye, the outcome was very impressive. We then added cleaning of white fabric seat seat cushions for each of eight chairs in my dining room suite – which also resulted in an impressive result. Overall, my expectations were more than met in contracting with this firm and I would not hesitate to strongly recommend them to others interested in having furniture cleaned.

Approximate cost of services:
$241.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Good Morning RJRK,

Thanks for giving us this wonderful feedback! We love to hear these kind of stories and share them with our Technicians. We strive for this kind of reaction from our customers and try to ensure all customers are wowed just like yourself. Thanks again for giving us your amazing feedback and hope to help you out with any carpet or furnace cleaning going forward!

Thanks!
Devin Lightfoot

Private User
Private User
Private User reviews Edmonton, AB
10/10

New house cleaning

We ran into a few hiccups and Alberta cleaning went out of its way to make sure we were happy. They value their customers and we greatly appreciate it.

We had a spot in our rental house that previous cleaners could never get out and this company was able too. I was surprised and very pleased.

Review has 1 previous version
Approximate cost of services:
$550.00
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Company Response

Thank you for taking the time to share your feedback. It sounds like a very frustrating experience for you, and we will be looking into it further.

Diane the Dane in Edmonton
Diane the Dane in Edmonton
1 review Edmonton, AB
9/10

Carpet and furnace cleaning $700.00

Mannie cleaned our carpets very knowledgeable and cared about the quality of his work , took great pride.
We had two fellows clean our furnace but unfortunately left with our a/c not working. Some how a wire was dislodged and we called our a/c company to help us get it fixed . Other than that a great cleaning job .

Approximate cost of services:
$700.00
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Company Response

Hi Diane, thank you for taking the time to provide a review and to share your experience. This is very concerning and we want to make sure that we learn from our error. Thank you again for helping us to improve.

Private User
Private User
Private User reviews Edmonton, AB
10/10

Furnace and Carpet cleaning

I pd $490 for the funace cleaning that included 28 vents and vacum, dryer cleaner. The guys did a good job however puntuality and customer service was an issue, but once addressed with their Managment Team I was very impressed with their service and treatment. They apologize and provided me with a superior service. Since they showed that they really care I will be using them again. Thank you very much for the awesome carpet and furnace cleaning. My home is still looking very frwsh.

Review has 1 previous version
Approximate cost of services:
$490.00
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Company Response

Thank you for taking the time to share your concerns. We appreciate that opportunity that you gave us to make this right and apologize for the mistakes that lead to this disappointing experience. Our management team takes full responsibility for letting you down, and your feedback and experience will be used to improve our systems and training.

Private User
Private User
Private User reviews Spruce Grove, AB
10/10

Rental Suite

We had a very messy renter that let her kids destroy our carpet. Alberta Carpet cleaning did an excellent job of removing all the stains. They showed up on time too. A reasonable price and done in an hour. We will use them again. Happy with the service.

Approximate cost of services:
$113.40
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Company Response

Thanks for taking the time to share your experience! We are looking forward to working with you in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Alberta Carpet Cleaning (Edmonton)

We stand by our work with a satisfaction guarantee. *** Alberta Carpet Cleaning is a local, family owned business, not a national licensee or sub-contractor. *** Health and safety are our priority. In addition to on the job training & IICRC Certification, your technician participates in a comprehensive safety program. ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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